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Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great service and very thorough. Austin greeted me and listened to my concerns regarding the way my phone was sinking up and he helped me solve issue! Great customer service!!
Business response:
We're thrilled to hear that Austin provided such excellent service and resolved your phone syncing issue. We strive to provide top-notch customer service, and it's great to know that Austin went the extra mile to assist you. We hope to see you again soon!
Friendly and far service will be back
Business response:
We're glad to hear that you had a positive experience with our friendly service. We look forward to serving you again in the future!
The wait times and crowded lobby are the only reason I gave 4 instead of 5 stars.
Business response:
We appreciate you taking the time to share your feedback. We're glad you enjoyed your overall experience. We understand that wait times and crowded lobbies can be frustrating, and we apologize for any inconvenience this may have caused. We are always working to improve our efficiency and provide a more comfortable waiting environment for our valued customers. Thank you again for your feedback.
I love the Staff at Reliable Subaru. Madi did an outstanding job with my Zaktek "renewal". She even put tire black on my tires, making my Forester look showroom new. I LOVE my Forester - this is my 2nd one.
Business response:
We're thrilled to hear that you had such a positive experience! It's wonderful to know that Madi went above and beyond to ensure your Forester looked its best. We're proud of our team's commitment to providing exceptional customer service. We hope you continue to enjoy your Forester for many years to come!
They did all the scheduled details very satisfactory. They advised the 30 month check and replacement of the brake fluid was not needed; saving me over $125.00!
Business response:
Thanks for your feedback! We're glad to hear you had a satisfactory experience and that we could help you save on unnecessary services. Your satisfaction is our priority, and we look forward to serving you again in the future!
Service rep was friendly, prompt, and correctly had service performed. Work completed within timeframe estimated. Very satisfied!
Business response:
Thank you for the fantastic feedback! We're thrilled to hear that our service team met your expectations with friendly and prompt service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!
Everything was great. They kept me informed through the entire process.
Business response:
We're thrilled to hear you had a great experience and appreciated our communication. Your satisfaction is our priority, and we look forward to serving you again in the future!
Great service and customer service
Business response:
Thank you for your fantastic review! We're thrilled to hear you had a great experience with our service and customer care. Your satisfaction is our top priority, and we appreciate your support!
Three stars, simply because it consistently takes Reliable nearly 90 minutes to perform an oil change and tire rotation, even with a scheduled appointment. I have three other vehicles serviced at other dealerships, and those services are completed typically in 30-45 minutes.
Business response:
Thank you for sharing your feedback. We understand your frustration with the time it takes to complete an oil change and tire rotation, even with a scheduled appointment. Your time is valuable, and we apologize for not meeting your expectations in this regard. We strive to provide efficient and thorough service for every customer, and we would like the opportunity to review your concerns further to identify any areas for improvement. Please reach out to Robert Beverly, our Fixed Operations Director, at rbeverly@reliablecars.... read more
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 2,518 reviews.
When is Reliable Cars open?
Reliable Cars is closed now. It will open tomorrow at 8:00 a.m.