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Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great service. Fast and easy. They always do a great job
Business response:
Thank you for your kind words! We're thrilled to hear that you had a fast and easy experience with us. Our team always strives to provide top-notch service, and we're glad to know that you're happy with the results. We appreciate your continued trust in us and look forward to serving you again!
Service department is getting much more customer friendly. Very nice improvement.
Business response:
Thank you for your feedback! We're thrilled to hear that you've noticed the improvements in our service department and that we're becoming more customer-friendly. We are always striving to enhance our service and make every experience better for our customers. We truly appreciate your support and look forward to continuing to serve you!
Great customer service. Thank you
Business response:
Thank you for the kind words! We're delighted to hear that you had a great customer service experience with us. Providing exceptional service is what we strive for, and it's rewarding to know we met your expectations. We appreciate your feedback and look forward to serving you again in the future!
They were very helpful and informative on what was going on. And checked the car over really good to make sure all was good.
Business response:
Thank you for your feedback! We're glad to hear that our team was helpful and thorough in keeping you informed about your car's condition. We take pride in providing detailed inspections to ensure everything is in great shape, and it's great to know we met your expectations. If you ever need anything else, we're here to help!
No complaints, except when an unexpected expense is presented more detail about why it is costing so much would be appreciated.
Business response:
Thank you for your feedback! We're glad to hear that overall, you had a positive experience with us. We understand that unexpected expenses can be concerning, and we'll work to provide more detailed explanations in the future to help clarify costs. Your insight is valuable, and we appreciate the opportunity to improve. We look forward to serving you again!
Improved there service department like a 180 plus. To much disappointment in the past to exclaim. Thank you . Way to go Hyundia . ( Reliable).
Business response:
Thank you for sharing your feedback! We're thrilled to hear that you've noticed such a positive change in our service department. We truly appreciate your patience and trust as we worked to improve, and we're grateful to have earned back your confidence. If there's anything else we can do for you, please don't hesitate to reach out.
My wife usually takes the car in for warrantied service, so this was my first visit. Overall impressions: 1) Check in was quick and pleasant. 2) The waiting room was comfortable and accommodating. 3) The wait for oil change / tire rotation was too long. I was there nearly two hours. 4) I had asked to have both my front seat headrests checked because they do not stay in a fixed position when adjusted; they gradually 'float' back to their uppermost position after a short period of driving. I was told nothing wrong was found. I... read more
Business response:
Thank you for taking the time to share your experience with us. We're glad to hear that the check-in process and waiting room met your expectations, though we apologize for the extended wait time for your oil change and tire rotation. We understand how important it is to have your concerns addressed fully, especially regarding the headrests. Since you're still experiencing issues, we'd like to ensure a more thorough follow-up on this matter. Please reach out directly to our Hyundai Service Manager, Zach Swanson, at zswanson@... read more
I love that they keep me informed. When they were running a little behind schedule I was informed not just that it was behind but why and approximately how much longer. I was enjoying a lunch outing with my daughter so I didn't mind. Everyone is so friendly and seem to genuinely want to interact with you. From check in, shuttle service, and check out all smiling faces.
Business response:
Thank you for your thoughtful review! We're so glad to hear that you appreciated the communication and the friendly atmosphere during your visit. Keeping you informed is very important to us, and we're happy that the delay didn't interfere with your plans. It's wonderful to know you enjoyed your time with us, and we'll continue striving to provide a positive experience for you every time. If you ever need anything, please don't hesitate to reach out! We look forward to your next visit.
Very professional and thorough. Provided updates throughout the process.
Business response:
Thank you for your positive feedback! We're pleased to hear that you found our team professional and thorough, and that you appreciated the updates throughout the process. Keeping you informed is important to us, and we're happy to know it made your experience even better. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again!
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 2,518 reviews.
When is Reliable Cars open?
Reliable Cars is closed now. It will open tomorrow at 8:00 a.m.