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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Took my 2025 Nissian Kicks for service. May 2nd had a run in with my experience. Spoke to management issue was resolved.
Business response:
We are disappointed to hear about your recent experience and understand the importance of providing a smooth and professional service visit from start to finish. We are glad to know the concern was addressed through management and resolved. We appreciate the opportunity to assist and remain committed to providing consistent customer care moving forward.
Everytime that I call my concerns are met and employees are very friendly, service is always fast.
Business response:
We are overjoyed to hear about your positive experiences with our team. Your feedback about how we consistently address your concerns means so much to us. We take pride in maintaining a welcoming environment where our staff can provide the quick and efficient service you deserve. Knowing that you feel comfortable reaching out whenever you need assistance reinforces our commitment to building lasting relationships with our customers. Your trust in Reliable Nissan drives us to continue delivering the exceptional care you have ... read more
They were friendly, fast and great with communication . The recall was fixed promptly and was returned before the promised time!
Business response:
Thank you for taking the time to share your experience with us. We're delighted to hear that our team provided friendly service and maintained excellent communication throughout your visit. It's wonderful to know that we were able to address your recall efficiently and get your vehicle back to you ahead of schedule. Your feedback about our prompt service means a great deal to us at Reliable Nissan. We truly appreciate your trust in our team and look forward to serving you again in the future.
Great customer service and very helpful. Good knowledge of vehicles. Thank you for a wonderful car buying experience.
Business response:
We sincerely value your feedback about your experience with us. It's wonderful to hear that our team provided excellent service and was genuinely helpful throughout your visit. We're pleased that you found our staff knowledgeable about our vehicles and that we could make your car buying journey such a positive one. Your kind words mean a great deal to our team at Reliable Nissan, and we're grateful you chose us for this important purchase. We hope you enjoy many happy miles in your new vehicle.
They were fast and kind will definitely go back have another appointment but need to schedule it
Business response:
Thanks for sharing your experience with us! We're delighted to hear that our team provided quick and courteous service during your visit. It's wonderful to know that you're planning to return for another appointment. When you're ready to schedule your next visit, please feel free to give us a call at (505) 435-9825 and we'll be happy to help you find a convenient time. We look forward to serving you again at Reliable Nissan!
Slow With an appointment it still took almost 2 hrs to change oil and rotate tires
Business response:
We are disappointed to hear about your recent experience, as timely and efficient service is an important part of what we strive to deliver for every customer. While some services may require additional time depending on workload and vehicle needs, we understand your concerns regarding the extended wait despite having an appointment. We remain committed to improving scheduling accuracy and overall service efficiency to better respect our customers’ time. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.c... read more
I had a great experience working with Maria and Abdul at Reliable Nissan. From the moment I walked in, they were both welcoming, professional, and easy to work with. Maria did an excellent job making sure everything stayed organized and stress-free, while Abdul was very knowledgeable and took the time to answer all of my questions without any pressure. They both made the entire process smooth and straightforward, and I really appreciated their transparency and communication throughout. If you’re looking for a team that genui... read more
Business response:
We are overjoyed to hear about your positive experience with our team. It's wonderful to know that you felt welcomed from the moment you arrived and that our staff provided the professional service you deserved. We're pleased that your experience remained organized and stress-free throughout the entire process. Having knowledgeable team members who take time to thoroughly answer questions without applying pressure is something we value greatly. Your appreciation for the transparency and clear communication means a lot to us.... read more
Great. I have tremors and it is hard to hit the keys to type 15 words. So fantastic fantastic fantastic fantastic fantastic fantastic.......
Business response:
We are overjoyed to hear about your wonderful experience at Reliable Nissan! Your enthusiasm really comes through and means so much to our team. We understand that sharing feedback can sometimes present challenges, and we truly appreciate the time and effort you took to let us know how we did. Your kind words about our service being fantastic motivate us to continue providing excellent care for every customer who walks through our doors. We look forward to serving you again in the future.
I was well taken care of! Not just by Ramon Mendoza but Frankie Valles as well.
Business response:
Thank you for taking the time to share your experience with us at Reliable Nissan. We are delighted to hear that you felt well cared for during your visit. It is wonderful to know that both Ramon Mendoza and Frankie Valles provided you with excellent service. Your positive feedback means a great deal to our team, and we truly appreciate you choosing us for your automotive needs. We look forward to continuing to serve you with the same level of care in the future.
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 12,688 reviews.
When is Reliable Nissan open?
Reliable Nissan is closed now. It will open at 8:00 a.m.