This profile has been claimed by the business owner or representative.
Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Boulevard Northwest, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
This is the absolute worst dealership that I have dealt with in my life! The communication and customer service I received was disgusting! I was given the run around and went down to the dealership 6 x due to them scratching my hood and staining my seats from a detail THEIR dealership did!
Brandon A. Began to go over the bill and stated there is a $19.08 shop fee. That was not mentioned going over paperwork when I arrived and signed the pre-order work sheet. He said it’s standard and it’s never mentioned. He brought over a manager and he said “we never tell the customers about this fee.” He said “it’s for oil”. Our vehicle didn’t need oil. I told him I’m not paying for that. He said “I’ll take it off” and said that’s standard across the nation. I don’t know which nation he is from? But other dealerships we hav... read more
Horrible Service. No communication at all, I have had to call for any updates. My car has been in the service department for work for over a month now and no one can ever give me any sort of timeframe for the work to be done and they do no offer any sort of alternative transportation options, even though I have asked multiple times.
I'm not sure. After this service I received a text stating that an inspection of my car showed it needed a tire rotation and other services done. I just had a tire rotation done at this location in April, or at least I paid for it to be done. So, I'm wondering now which one was the lie, the text or the service I paid for?
Felt deceived after purchase. My understanding of the price was obviously wrong. Should have read the paperwork more closely.
Will NEVER buy another vehicle from nission will never recommend anyone thete!!!!!not happy at all
Your closer, finance person failed to read the room! Kept me at the dealership till after 10:00 pm trying to wear me down! It is okay the sales and manager were good! Thanks
Terrible. No communication between the service and the customer. I had to call for any update. I would never use your service if I didn't have to.
Was told an hour to hour and a half. After the hour and half mark I was told my car was going to be worked on. Made me feel like I had to wait longer because all I was doing was the routine oil change because I didn’t get any upgrades. After two hours got a text saying my car was ready. Was told the keys were in my car but then followed out to get the plastic and tags removed from my car. Oil change sticker wasn’t even changed. I’m pretty easy going if told the truth, would have rather figured out a way home if they needed m... read more
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 10,042 reviews.
When is Reliable Nissan open?
Reliable Nissan is closed now. It will open tomorrow at 8:00 a.m.