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Ride the Wind Ebikes

4.7

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Location details

19103 Ontario 48, East Gwillimbury, ON, L0G 1M0, Canada

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.7563 reviews
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John O.'s profile image
John O. 
3 weeks ago

Did great. Got my bike looked at right after I called. 

Jonh K.'s profile image
Jonh K. 
4 weeks ago

My experience was great! 

David C.'s profile image
David C. 
a month ago

I have to say that when it comes to customer service and knowledge of the products at Ride the wind, my experience has been amazing. I absolutely Love my Nomado. I have over 600 kms on it. The bike is very solid and easy too handle. I have found that traveling at 32 kms per hour my Lithium battery has a long life , way more than the 100 kms. 

Dick R.'s profile image
Dick R. 
3 months ago

All the staff at Ride the Wind Ebikes were very professional. Living 4 provinces away from their dealership posed a very unique set of problems, RtWE responded to each and all. I highly highly recommend and do so, every day as I commute all over this city with my scooter, that any who are needing or wanting, a better mobility scooter, and awesome and reliable contact, Ride the Wind Ebikes. Folk are very very curious as to detail, I can't speak enough good about RtWE. It is fair early in my mobility scooter experience but ...... read more

Rene L.'s profile image
Rene L. 
3 months ago

The original purchase was very good. They have been good at responding to everything we asked. 

Business response:

We are delighted to hear about your positive purchase experience and our responsive service, Renee! 

Leonard H.'s profile image
Leonard H. 
4 months ago

I live in nwest ont the nok and all the help I received getting it was special..Jolene and staff are number one .the ride on nok is smooth and gets me where I want to go. Thanks again ride the wind you guys are top notch 

Business response:

We are glad that you are enjoying the Nok!! Thank you for the great review. Enjoy!😊 

Christopher O D.'s profile image
Christopher O D. 
5 months ago

a few times now I have contacted RTW for help regarding my ebike. Jolene and her mechanic Mike have always provided me with first class advice and help. I have been able to do my own repairs with their help, and videos on youtube, when they could just as easily told me to bring my bike in. My most recent purchase came with some additional and unexpected goodies. They have made me a loyal customer, and I cannot express my gratitude to them enough 

Business response:

That's awesome, Our customers get all the attention we can, and Mike is pretty amazing on the phone helping. We appreciate your loyalty and look forward to assisting you in the future. 

Donna B.'s profile image
Donna B. 
6 months ago

I can not say enough good things about Ride the Wind E-bikes. I just purchased my 2nd enclosed mobility scooter from them and they went above and beyond to help me when my new scooter was delivered from the manufacturer directly to me with a loose wire. Their mechanic Mike drove almost 2 hours to come and work on my scooter to get it running. Jolene and staff are wonderful to work with and definitely put their customer service at the forefront of all that they do.  I’m looking forward to driving my new Ecolo Connect around m... read more

Business response:

Hi Donna!!! We love that you decided to purchase another enclosed mobility scooter from Ride the Wind!!! Thank you for all the kind words. We really appreciate your business. Hope you are enjoying the connect💙  

Karin's profile image
6 months ago

While researching e-scooters I stumbled upon Ride the Wind and ended up chatting with Jolene , the owner. It was an amazing conversation during which she was able to answer many of my questions about EMMO scooters She offered to match the price from the EMMO site and to deliver it to Toronto on one of their trips to the city. I put down a deposit and was excited to finally get my scooter. Unfortunately, due to some unforeseen circumstances that just came up, I had to cancel the order. When I called Jolene to explain ... read more

Business response:

Hi Karin!! Thank you! Life happens, we get it. Buying and cancelling an Ebike should be easy and pleasant. Your positive experience with Ride the Wind Ebikes means a lot to us. Thank you for sharing your feedback! 

Frequently asked questions about Ride the Wind Ebikes

How is Ride the Wind Ebikes rated?

Ride the Wind Ebikes has a 4.7 star rating with 563 reviews. 

When is Ride the Wind Ebikes open?

Ride the Wind Ebikes is closed now. It will open tomorrow at 9:00 a.m.