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Ride the Wind Ebikes
- Motorcycle Dealers
- East Gwillimbury, ON
About this business
Location details
19103 Ontario 48, East Gwillimbury, ON, L0G 1M0, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I was very satisfied with the service.
Business response:
Hi Marie, Jolene here. Just wanted to update this review with a peronal thank you from me. We deeply respect your satisfaction with our service. Thank you for reaching out.
This is my 4th ebike purchased from jolene Great service and in my opinion the best dealer around very knowledgeable areas to deal with Tops on my list Next in line might be a trike Thanks Joline looking forward to our next purchase all the best
Business response:
Thank you for sharing your experience with Ride the Wind Ebikes, Rick! We genuinely admire your loyalty and are thrilled to hear that you are considering your next purchase with us. Looking forward to assisting you again soon!
We only visited Ride the Wind to look. Both my wife and I were having some mobility issues. Walking our excited pup was becoming an issue, choosing short walks several times per day. He wanted to run, which of course we couldn't do. The decision was made shortly after leaving the show room. We returned loaded it on our truck and have never regreted the decision. They were very helpful in deciding what was best for us, and our 3 wheeler scooter has been a lifesaver. The dog loves running along side and gets plenty of exercise... read more
Business response:
We're excited to hear that our 3 wheeler scooter has been a lifesaver for you and your pup. Thank you for taking the time to share your experience with Ride the Wind Ebikes.
I had a great experience with Jolene ..I bought my bike through e-transfer, got my bike within a week got delayed because of it raining and distance but was delivered fast.....love this bike best buy ever and a great company to buy from!!!! The bonus is their youtube channel they try to help with any problems you have and tips on care and safety plus accessories for your ebikes.. they just Don't sell bikes, they love them aswell (Five Star experience)
Business response:
Your review is greatly appreciated. We're thrilled to hear that you had such a wonderful experience with Jolene and that you love your new ebike. It's great to know that despite the slight delay due to rain and distance, you still received your bike quickly. We're pleased that you find our YouTube channel helpful for tips on care, safety, and accessories. As you've noticed, we don't just sell bikes - we're passionate about them too. Thank you for taking the time to share your positive feedback and for choosing our company fo... read more
I absolutely love driving the matrix nexa. It would be better to have two lithium batteries, to be able to go more killometers. I would suggest winter tires, for the winter. I definately would reccomend the nexa for mobility.
Business response:
Hi Kathy! Thank you for the review. Yes, 2 batteries is possible. We can do that if you like. Winter tires, yes, those should be available next year. Thank you for sharing your experience with the Matrix Nexa.
Very helpful experience excellent service they will get you riding as soon as possible
Business response:
Your feedback is incredibly valuable. We're glad to hear you had an excellent experience with our service. Thank you for choosing Ride the Wind Ebikes.
I purchased my enclosed scooter August 2023 and was very pleased with the results. Not only was Jolene patient as I bought it sight unseen and had many questions. Anytime I have contacted them since that time they have been available and helpful. I have suggested them to anyone that has inquired about where I purchased mine. In the future they will be my go to when I need to replace my current one.
I enjoy every ride I take ! and will tell every one to get one
Business response:
Hi, Brian. We are thrilled to learn that you had a positive experience with us!
The owner had the nerve to call me first of all jumped all over me so I hung up the phone secondly she had the nerve to call me back !!! She proceeded to say I must be on to many pills ???? Really professional ???? So I hung up again didn't wanna feed on her ignorance !! I guess the truth hurts if she calls me again I'll be reporting her to the bbb .. don't complain about your purchase from these people won't get you anywhere !!! Don't waste your time driving out of town to purchase and save alittle bit of money because time... read more
Business response:
Joanne, that was our service manager you were speaking with. We believe you've mistaken her with Jolene. Just like a car dealer, transportation isn't covered. But according to service, you were expecting your lead acid batteries to be covered under warranty after 3 years of use. You were very aggressive and hard to understand apparently. We are sorry, but we won't tolerate belligerent behavior towards staff, so whatever staff said, Jolene stands behind. She also wanted to include that when you received your mobi... read more
Frequently asked questions about Ride the Wind Ebikes
How is Ride the Wind Ebikes rated?
Ride the Wind Ebikes has a 4.7 star rating with 563 reviews.
When is Ride the Wind Ebikes open?
Ride the Wind Ebikes is open now. It will close at 4:00 p.m.