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Ridgway Lodge and Star Saloon
- Hotels
- Ridgway, CO
About this business
Location details
373 Palomino Trail, Ridgway, CO, 81432, United States
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Good They were in the middle of renovations for the entire facility. I would have expected to pay less considering the condition at the time of our stay. Great location
Very Good See above The room was quiet and comfortable. I had trouble reaching the front desk to see if there were rooms available. They texted me rather than calling back. The text went into my spam so I received it after deciding book online.
The PERFECT establishment, staff, and location! The good keeps getting better! Due to the construction, our room shared a wall with the "temporary Office". A mechanical noise permeated - most likely from refrigeration for soft drinks in office. This problem will be resolved very soon. We appreciated the staff, location, and decor so much that we already booked a return visit. Staff was professional, cordial, helpful with suggestions about hiking, dining, etc. Construction is underway. Facilities are modern, spotless, spaciou... read more
Very Good recht hoher Preis Sehr nettes Personal. Schneller freundlicher Check In. Schönes sauberes Zimmer
Very Good
Exceptional No complaints Everything about the hotel was fantastic. Clean, comfortable, super friendly staff. Recent updates were a wonderful addition. I only wish remodeling was done so we could've experienced everything the hotel offers.
Exceptional
enjoyed our stay and plan to return. was on aware that the property was undergoing renovations when we booked, but the staff was very accommodating, and the room was freshly updated and clean. excellent location and extremely friendly staff. Good value.
Business response:
Thank you for leaving us a review! We are happy you enjoyed your stay with us. Hope to see you again on your next visit!
Wasn't aware construction was happening We were not told when we booked that there was a massive construction project. The front desk was in a converted hotel room. When you walk in it was just an open construction area. The breakfast was now just bagels which were stale. Our last stay was much better. The facilities are being updated and the rooms look nice. The area is great and the views are beautiful.
Business response:
Thank you for leaving us a review! We are surprised to hear about the bagels as they are cut fresh each morning. We hope you can understand with being in the middle of a major renovation, we had to limit our breakfast items temporarily. Informing our guest about the construction is very important to us and this is why we have it posted on our website, as well as in our pre-arrival and day of arrival emails send out to each guest. We appreciate your feedback as we strive to provide a great experience for our guest. We hope yo... read more
Frequently asked questions about Ridgway Lodge and Star Saloon
How is Ridgway Lodge and Star Saloon rated?
Ridgway Lodge and Star Saloon has a 4.2 star rating with 2,417 reviews.
When is Ridgway Lodge and Star Saloon open?
Ridgway Lodge and Star Saloon is open now. It is open 24/7.