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Ridgway Lodge and Star Saloon
- Hotels
- Ridgway, CO
About this business
Location details
373 Palomino Trail, Ridgway, CO, 81432, United States
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Once construction is done, should be a great location with a restaurant. new restaurant construction (should be done by June), i paid through booking.com and was charged again by the hotel. the hotel manager did not, nor staff member, stay in touch with me to let me know the status of the refund. the refund took well over 24 hours. breakfast was bagels and apples. $25 extra for dog proximity to Orvis Hot Springs, lots of room to walk the dog, comfortable clean room, popcorn in room, pet friendly, location
Business response:
Thanks for leaving us a review. We did in fact contact you regarding this issue with booking.com. Our front desk staff contacted the manager on their day off to get this figured out and explained you would have to contact booking.com as we have no control over third party reservation payments. The hotel was unable to help with the booking.com issue as we were not the one to charge your card incorrectly. It was a hold from booking.com not the hotel. Booking.com was able to get taken care of for you the very next day. We hope ... read more
Very Good N/A... very nice place Really nice place. It has been newly refurbished. Close option between Ouray and Telluride.
Good
Great stay, would definitely stay again! Traveled with family and we enjoyed it for the 1 night stay Really enjoy the stay. Wonderful hotel with nice views.
Good
Exceptional
Very Good
Very Good
Very Good Staff could have been friendlier Location, updated room.
Business response:
Thank you for leaving your feedback. We strive for a great guest experience and would love to hear about your experience with the staff.
Frequently asked questions about Ridgway Lodge and Star Saloon
How is Ridgway Lodge and Star Saloon rated?
Ridgway Lodge and Star Saloon has a 4.2 star rating with 2,417 reviews.
When is Ridgway Lodge and Star Saloon open?
Ridgway Lodge and Star Saloon is open now. It is open 24/7.