RightSpace Self Storage

H. F. 

on Yelp

7 years ago

CONSTANT PROBLEMS WITH THE MANAGER. All this guy does is play passive aggressive games and even caused my movers to wait a good half an hour because of some BS he pulled where I actually had to call their corporate office in CA to get it handled! Corporate was extremely nice and they deserve all the credit here, but this manger is nothing short of a con artist. 

R R. 

on Yelp

7 years ago

It says no cell phones that's funny cause I tried calling and their number isn't working. 

Veronica D. 

on Yelp

8 years ago

This place had gone from great to bad to horrible customer service is the worst only reason I would come was because it's close by the house but I'm so done the one older fake blonde white lady is so rude. I really hope this place has a big change soon. There is only one young man that is very nice other then that they all act like they hate working there. 

Gary B. 

on Yelp

8 years ago

Avoid. They do not allow returns/exchanges of merchandise. They charge $3+ for boxes that U-Haul sells for 99 cents. 

Suzanna S. 

on Yelp

8 years ago

The only reason I drive to this location is to use the drive through. I have been informed that I first have to come in and ready my materials, then go through the drive through. This is nuts. You guys used to be friendly and helpful-I've been using the post office and storage spaces for years. I Won't be returning until the customer service improves. Don't offer a drive through if you don't want to serve customers through a drive through. With no customers inside or in line I was told "I don't have time for that" when I ask... read more

Sharon R. 

on Yelp

9 years ago

BEWARE! RODENT INFESTATION, and as put by current storage manager, Sue, MASSIVE infestation that they have not been able to control. Per district manager Chase, this has been a problem since October 2016 & they have spent over $2000 with Terminex to try and control the problem and still have not been able to get the situation under control. After being out of the state for several months, I return to move my items out of the unit to find them destroyed. The minute I walked into the building you could smell urine. When I ope... read more

Madelyn L. 

on Yelp

9 years ago

I visited this private post office to send a package. I felt discriminated and disrespected when asking one question generated that two employees got involved in the conversation and with a loud tone and diminishing attitude said the place has a new general manager and they will not send my package. They refused to tell me the reasons for since new administration, they will no longer send packages internationally, APO and Puerto Rico. The new manager and employees were very rude and hostile! 

Ryan H. 

on Yelp

10 years ago

HORRIBLE CUSTOMER SERVICE AND VERMIN INFESTATION! I used Great American Storage for about 3 months while waiting to move into our new house. I went in to the office and provided notice of my intent to vacate and the clerk said "Ok, you're good. Just be out by Friday". I had to work on Friday so I moved everything out by Thursday. Come to my surprise I get an email on Monday saying that I owe rent. When I contact them, they said that I never provided intent to vacate and I never signed a move out checklist. I advised her ... read more

Mel H. 

on Yelp

11 years ago

Why is the drive thru ALWAYS closed at this place? Seriously? Why even have a drive thru? They also have this rude sign about cell phones at the counter. Given that they don't take UPS or Fedex drops off. PASS.