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RiteRug Flooring & Carpet - Lancaster
- Flooring
- Lancaster, OH
About this business
Location details
1613 Victor Road NW, Lancaster, OH, 43130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
David was very helpful and very flexible and we had not problems with install or anything. I would highly recommend RiteRug Flooring to anyone who needs flooring.
They did a great job happy with the results
Fast and easy. We picked out the carpet (that was way cheaper than the 1st estimate I got). They came and installed the carpet at my convience. I am so glad we rite rugged. Thank you Rite Rug
I was very pleased with my experience with RiteRug from start to finish! Would recommend them to anyone.
Our experience with Rite Rug was great! The salesman was very knowledgeable and helpful. The gentlemen that laid the carpet did an amazing jo! It looks so nice. The men only speak Spanish but I didn’t care because the work was superb. We’re very pleased and highly recommend Rite Rug of Lancaster.
Quality of work by contractors. Poor. Communication between myself and Rite Rug. Poor. Timeliness on getting work done. Poor. I've had three crews out here each time. Something was done incorrectly. The last time the worker argued with me when I said I didn't like how something looked that he was supposed to repair. Communication with Rite rug is just apologies. I've had to call each time to see when they would come out to try and finish. First time out they didn't have shoe and two of the doorway pieces was put in incorrect... read more
Business response:
We do apologize for the inconvenience and delays in getting this completed. Our customer care team has been in communication with you regarding the issues and the plan on getting the issues resolved. We are actively working on getting this final issue completed. thank you
Great job!
Great job, it looks great! Installers were very efficient.
Business response:
We are thrilled that you had a great experience, Donna Fulghum! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - Lancaster customercare@riterug.com 1-888-250-9983
Very slow. Took almost 4 hours to do 2 rooms. He went and picked up another guy to “help” him. This guy was not an employee of the company. I didn’t find this out until they were finished. I didn’t like the idea that a man not affiliated with your company had been in my house all afternoon!!! Will never use your company again
Business response:
Hi Susan - All of our subcontractors should be authorized RiteRug Flooring subcontractors. I'll forward your message to customer service and they will contact you soon to learn more.
Frequently asked questions about RiteRug Flooring & Carpet - Lancaster
How is RiteRug Flooring & Carpet - Lancaster rated?
RiteRug Flooring & Carpet - Lancaster has a 4.5 star rating with 252 reviews.
When is RiteRug Flooring & Carpet - Lancaster open?
RiteRug Flooring & Carpet - Lancaster is closed now. It will open at 10:00 a.m.