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RiteRug Flooring & Carpet - Lancaster

4.5

About this business

Location details

1613 Victor Road NW, Lancaster, OH, 43130, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.5261 reviews
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Candy & Phil S.'s profile image
Candy & Phil S. 
a year ago

Great service, product and installers. Kim was very helpful in helping us pick out the perfect carpet! And we were really impressed with how quickly Kim got us on the schedule. Highly recommend! Thank you , Candy and Phil Stringer 

Business response:

We are thrilled that you had a great experience, Candy & Phil Stringer! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - Lancaster customercare@riterug.com 1-888-250-9983 

Robin & Mike S.'s profile image
Robin & Mike S. 
a year ago

Professional, on time, knowledgeable!!! 

Business response:

We are thrilled that you had a great experience, Robin & Mike Smith! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - Lancaster customercare@riterug.com 1-888-250-9983 

John S.'s profile image
John S. 
a year ago

Very good installing carpet and were very fast. Totally satisfied 

Business response:

We are thrilled that you had a great experience, John Szymczak! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - Lancaster customercare@riterug.com 1-888-250-9983 

Joel R.'s profile image
Joel R. 
a year ago

Fantastic experience from beginning to end. Kim Henderson was excellent at stopping by making sure we picked the right product and had the right dimensions. The installation crew was timely and cleaned up after themselves. The carpet looks fantastic in the space! 

Business response:

We are thrilled that you had a great experience, Joel Richardson! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring customercare@riterug.com 1-888-250-9983 

Paul M.'s profile image
Paul M. 
a year ago

The installers were excellent and very polite and professional. Great job. 

Business response:

We are thrilled that you had a great experience, Paul Metts! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring customercare@riterug.com 1-888-250-9983 

Sue & Bob C.'s profile image
Sue & Bob C. 
a year ago

The installation was great. The color is okay but not what I originally chose. The installers were very kind, and thorough in doing their job 

Business response:

We are thrilled that you had a great experience, Sue & Bob Cerkan! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring customercare@riterug.com 1-888-250-9983 

DAMIEN P.'s profile image
DAMIEN P. 
7 years ago

Top notch from salesman through installation even though it wasn’t a large purchase for them. 

BEV AND GEORGE D.'s profile image
BEV AND GEORGE D. 
7 years ago

We really were impressed with the service we received. Our salesman David Homer arranged for us to have a great working team of floor installers. We had worked with David before and we wanted to make sure that we worked with him again. Urban was the head of the crew and he came in and put protection down to keep our new carpeting clean. The crew finished the 2 bedrooms in just a few hours! They did an excellent job!!! Urban told me what to use to clean the laminate flooring. Urban also fixed a small chip that we had in prev... read more

SUSAN B.'s profile image
SUSAN B. 
7 years ago

Very slow. Took almost 4 hours to do 2 rooms. He went and picked up another guy to “help” him. This guy was not an employee of the company. I didn’t find this out until they were finished. I didn’t like the idea that a man not affiliated with your company had been in my house all afternoon!!! Will never use your company again 

Business response:

Hi Susan - All of our subcontractors should be authorized RiteRug Flooring subcontractors. I'll forward your message to customer service and they will contact you soon to learn more. 

Frequently asked questions about RiteRug Flooring & Carpet - Lancaster

How is RiteRug Flooring & Carpet - Lancaster rated?

RiteRug Flooring & Carpet - Lancaster has a 4.5 star rating with 261 reviews. 

When is RiteRug Flooring & Carpet - Lancaster open?

RiteRug Flooring & Carpet - Lancaster is closed now. It will open at 10:00 a.m.