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Riverford Crossing Apartments

4.2

About this business

Location details

8000 John Davis Drive, Frankfort, KY, 40601, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.2373 reviews
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Sharon L.'s profile image
Sharon L. 
4 years ago

The apartment has... (Verified Renter) The apartment has been a good apartment but I feel like what I am paying does not reflect the apartment itself. My kitchen countertop has chunks missing out of it, my carpet is sticky and smells like dog pee on hot day despite the fact that I do not have a dog, the freezer has a huge dent in it, and the linoleum is peeling up in places. I feel like the mock-up apartment I saw is not reflective of the apartment I received upon renting. However, I do believe this is one of the better comp... read more

Sharon L.'s profile image
Sharon L. 
4 years ago

The main issue... (Verified Renter) The main issue is the price. I know I got a nice townhouse that I could afford, but it is not going to be the same for my friends. 

Shawn D.'s profile image
Shawn D. 
6 years ago

They are nice... (Verified Renter) They are nice but a bit more than what I would like to pay. The pet fee is outrageous and that's an important part for many people 

Business response:

Thank you so much for taking the time to review our community. We really appreciate the 4 stars and would love the opportunity to earn that 5th one! Thank you for letting us know how we can continue giving you our best! Thank you for being a valued resident! 

Shawn D.'s profile image
Shawn D. 
6 years ago

The only issue... (Verified Renter) The only issue I really have is this apartment community does not recycle. 

Shawn D.'s profile image
Shawn D. 
6 years ago

The size and... (Verified Renter) The size and quality of the apartment does not reflect the amount paid for rent. The increase annually in rental is equally as unjustified. 

Business response:

Thank you for your review. We apologize that your experience has been less than exceptional. We would love the opportunity to discuss any concerns you may have, please feel free to contact us at 502.352.2352 or RiverfordCrossing@SteadfastLiving.com so we can get your concerns resolved. Again thank you for your feedback and we hope to improve your experience at Riverford Crossing. 

Shawn D.'s profile image
Shawn D. 
6 years ago

very small ...pool... (Verified Renter) very small ...pool opens late, and I would want to swim in am before work? rent structure is complicated ... 

Business response:

Thank you for the 5 stars! We appreciate your positive review! Please let us know should you ever need anything. Thank you for being a valued resident! 

Shawn D.'s profile image
Shawn D. 
7 years ago

Expensive for not... (Verified Renter) Expensive for not including utilities. Rent increased every time. Started adding more charges onto the rent such as trash. Residents take their own trash to the dumpster and pay a lot for rent. It should be included. Not too many rules here though but still a nice place to live. Not afraid to walk around at night. Washer and dryer inside apartment is nice. 

Business response:

Thank you for your review! We appreciate your feedback and value your opinion. We would love to discuss any charges you have questions on, please contact the leasing office. Again, thank you for your feedback and we hope to speak with you soon. 

Shawn D.'s profile image
Shawn D. 
7 years ago

Most of the... (Verified Renter) Most of the people I have talked to regard the community as too expensive in comparison to the town we live in and other apartments. I agree. 

Review System T.'s profile image
Review System T. 
8 years ago

When we were... (Verified Renter) When we were in a pinch and went month to month... the cost was unacceptable. Having no choice but to get out sooner than we were ready to. 

Frequently asked questions about Riverford Crossing Apartments

How is Riverford Crossing Apartments rated?

Riverford Crossing Apartments has a 4.2 star rating with 373 reviews. 

When is Riverford Crossing Apartments open?

Riverford Crossing Apartments is closed now. It will open at 9:00 a.m.