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Riverford Crossing Apartments
- Apartments
- Frankfort, KY
About this business
Location details
8000 John Davis Drive, Frankfort, KY, 40601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Poorly managed Do not move here if you have other options. They change policies very frequently. The only way they will communicate with you is via notes on your front door, they do not email you or call you. They will fine you for small decorations or candles. They make you use a "valet trash service" which they charge $30 a month for, and that causes trash to be left in front of units making the whole area stink. Every weekend the trash compactor overflows and leaves rotting garbage to stink up and fester drawing in animal... read more
The apartment has... (Verified Renter) The apartment has been a good apartment but I feel like what I am paying does not reflect the apartment itself. My kitchen countertop has chunks missing out of it, my carpet is sticky and smells like dog pee on hot day despite the fact that I do not have a dog, the freezer has a huge dent in it, and the linoleum is peeling up in places. I feel like the mock-up apartment I saw is not reflective of the apartment I received upon renting. However, I do believe this is one of the better comp... read more
The main issue... (Verified Renter) The main issue is the price. I know I got a nice townhouse that I could afford, but it is not going to be the same for my friends.
They are nice... (Verified Renter) They are nice but a bit more than what I would like to pay. The pet fee is outrageous and that's an important part for many people
Business response:
Thank you so much for taking the time to review our community. We really appreciate the 4 stars and would love the opportunity to earn that 5th one! Thank you for letting us know how we can continue giving you our best! Thank you for being a valued resident!
The only issue... (Verified Renter) The only issue I really have is this apartment community does not recycle.
The size and... (Verified Renter) The size and quality of the apartment does not reflect the amount paid for rent. The increase annually in rental is equally as unjustified.
Business response:
Thank you for your review. We apologize that your experience has been less than exceptional. We would love the opportunity to discuss any concerns you may have, please feel free to contact us at 502.352.2352 or RiverfordCrossing@SteadfastLiving.com so we can get your concerns resolved. Again thank you for your feedback and we hope to improve your experience at Riverford Crossing.
very small ...pool... (Verified Renter) very small ...pool opens late, and I would want to swim in am before work? rent structure is complicated ...
Business response:
Thank you for the 5 stars! We appreciate your positive review! Please let us know should you ever need anything. Thank you for being a valued resident!
Expensive for not... (Verified Renter) Expensive for not including utilities. Rent increased every time. Started adding more charges onto the rent such as trash. Residents take their own trash to the dumpster and pay a lot for rent. It should be included. Not too many rules here though but still a nice place to live. Not afraid to walk around at night. Washer and dryer inside apartment is nice.
Business response:
Thank you for your review! We appreciate your feedback and value your opinion. We would love to discuss any charges you have questions on, please contact the leasing office. Again, thank you for your feedback and we hope to speak with you soon.
Most of the... (Verified Renter) Most of the people I have talked to regard the community as too expensive in comparison to the town we live in and other apartments. I agree.
Frequently asked questions about Riverford Crossing Apartments
How is Riverford Crossing Apartments rated?
Riverford Crossing Apartments has a 4.3 star rating with 443 reviews.
When is Riverford Crossing Apartments open?
Riverford Crossing Apartments is open now. It will close at 6:00 p.m.