Rock Valley Compounding Pharmacy

Patricia D. 

on Birdeye

a year ago

It is fine. There is a communication slow down between rock Valley and Vitality when I need a prescription renewal. 

Jennifer S. 

on Birdeye

a year ago

Overall I love Rock Valley and always have, even though they were recently bought by a venture capital company which is trying to consolidate (monopolize) all the compounding pharmacies they can get hold of. When that takeover happened, they had a huge bump in service because (of course) the merger messed up all their systems. Also, their new corporate overlords have decided that it's cheaper not to put my meds into different colored capsules. So I get four different meds from them, three of which look exactly alike, and I h... read more

Debora P. 

on Birdeye

a year ago

I’m in need of foot cream again, you guys are great!!! 

Kelly O. 

on Birdeye

a year ago

No 

Jill J. 

on Birdeye

a year ago

Nope 

John C. 

on Birdeye

a year ago

no 

Kay S. 

on Birdeye

a year ago

Some kind of tracking/ shipping info….. or at least a message that it was shipped. 

Marcie G. 

on Birdeye

a year ago

I believe that you have finally fixed the problems that I experienced before; very delayed response times, poor communication between Dr. fax and pharmacy, I once experienced an indifferent staff member when the fault was on the pharmacy, no apology, just indifference. My last prescription that you processed was communicated excellent from start to finish. I’m hoping that this is a new an ongoing practice. 

Patricia A. 

on Birdeye

a year ago

Been getting my scripts here for quite a few years, and the ONLY problem I’ve ever had was when the new computer system was being put in place. Having worked with computers pretty much since way before they became common, I totally understand and knew that eventually the bugs would get worked out. ;)