This profile has been claimed by the business owner or representative.
Rockwall Urgent Vet
- Emergency Pet Hospital
- Rockwall, TX
About this business
Location details
3084 N Goliad St, Suite 104, Rockwall, TX, 75087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 2:00 p.m. to Midnight | |
| Wed | 2:00 p.m. to Midnight | |
| Thu | 2:00 p.m. to Midnight | |
| Fri | 2:00 p.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to Midnight |
❗️Don’t go here unless it is your absolute last resort❗️ Brought our new puppy in that got parvo from the shelter. They quoted $2800-3100 for a single night. This is reasonable for a 4 night stay, not a single night. Told them our other puppy, a yorkie, had been around her. My yorkie was not showing symptoms until the very next day. We called as the first pup had already been seen to see if we can get antinausea and probiotics for the yorkie, who had the exact same symptoms. They wanted us to spend another $500 for a single... read more
My poor female dog just had a c section performed, 10 days later her stitches completely came undone that were suppose to dissolve. Her spleen was out and her intestines as well. We came to Rockwall to see if they could assist us with the emergency situation we had. Unfortunately the vet saw this as an opportunity to price gouge and take advantage of us… they originally told us cost would be between 800-1200. Minutes later they came back and told us cost could be between 6k- 12k. This is absolutely ridiculous and I wanted to... read more
RecommendedGRACIE MAVERICK THE BEST TRADER FROM CALIFORNIA US.. I promised that I'm going to testify if my trading was successful' before I started with Mrs GRACIE MAVERICK , And it's still like a dream' with what I earned from his trading platform' I only started with just $1000 and it turn up' to $7,800 In 6 working day's and just yesterday I gotten my payout successfully as my profit in return wow I'm so happy believe me friends it works 100%. try Her and see the blessing. Mrs GRACIE God bless you for your good work. contact Her tod... read more
RecommendedTrust Company Investment Am so glad to meet Kelly Robert, during my hard time but now I really appreciate the effort of Mrs Kelly Robert and her reliable company that help me trade, you’re the best and reliable trader I have ever seen so far.she initially traded my $1,000 into $14,600 in one week To anyone here who’s interested in investment you can also contact her for assistance I just make my withdrawal without stress or paying any other fee, do well to reach her via Email or WhatsApp to start up immediately because the s... read more
RecommendedAre you looking for a profitable investment you can start with a little amount and earn a reasonable amount within a short period of time. I never believe in any online investment because I was scared and never wanted to be cheated until I saw a review about MR. Killian Bayer he is a Forex/Crypto trading account manager who can help you manage your trading account with her trading strategies and winning signal. I started with an investment of $1,000 and earned a profit of $14,500 within 7 days Thank you MR. KILLIAN BAYER for... read more
I took in my pregnant cat who was having issues. They charged over $500 for a "sorry" and what basically was a misdiagnosis. Apparently they're unable to read their own X-Rays that they take. Then quoted me a $2000 operation. These are crooks, taking advantage of pet owners. Go to Mesquite. Go to Dallas. Put these people out of business.
Business response:
Thank you for taking the time to share your feedback about your recent experience at Rockwall Urgent Vet. We appreciate all feedback, positive or negative, as it helps us improve our services. We understand your frustration regarding the cost of the initial assessment. Having a cat with a kitten stuck in the birth canal for over 24 hours requires a c-section which we could not perform due to cost constraints. Katie presented with a very obvious kitten stuck in the birth canal and the radiographs were used to confirm if ther... read more
Talk about a traumatic experience by a group of highly unprofessional humans. My husband called me mortified when they muzzled our dog for snapping. A behavior she’s never shown before, and an action he didn’t see her do himself. When I called to ask what had happened, I quickly learned how unprofessional of facility this place is. I was met with immediate hostility, and talked to like I was a child. Absolutely no respect whatsoever, so how can I possibly think you treated my dog with any?? If you’re looking for an empatheti... read more
Business response:
Thank you for sharing your honest feedback. We have taken action and contacted our corporate office to help resolve the issue. Our main concern is that Millie Sue gets better soon and we appreciate your understanding. Best regards, Rockwall Urgent Vet
Our 8 week old lab experienced a veterinary emergency- it was 11:15pm. We looked and saw Rockwall Urgent Vet open until midnight. We live 10 min away so in route we called. When the receptionist answered I immediately explained the seriousness of the situation and she could hear the puppy choking. She responded with “umm we close in 30 min so I don’t think we can help you.” I asked to speak with the Vet or office manager. I explained that we were 1 min away and that our dog was having a serious issue - not only choking... read more
Business response:
We deeply regret the unpleasant experience you had at our clinic. Your feedback is highly appreciated, and we take our clients' reviews seriously. It is saddening to hear that our team's actions caused more harm than good in handling your situation. We referred you to BluePearl since they usually take calls when we're closed, and Google indicated they were open. We apologize for not being able to assist you due to the high number of cases we were actively treating at the time. We recognize that we could have communicated thi... read more
My dog got a bug or something in his ear and it was bleeding a little and he was shaking his head constantly and was clearly miserable. I called and I was told they don’t handle that or possible ear infections, so they wouldn’t see us, but their website says they can treat pretty much anything from upset stomachs to surgery?? I don’t get it. Treated it myself until I could get to a different vet.
Business response:
Hi Kim, thank you for your feedback. While we do treat most illnesses whether major or minor, at times we are unable to accommodate non-emergent cases such as an ear infection due to our case load and the severity of those cases. If we are slammed with critical patients, adding you to an already full waitlist will result in an extremely long wait time for you and your pet as your pet is thankfully stable enough to wait until you can see your regular veterinarian. We are sorry if this was not clearly communicated to you.
Frequently asked questions about Rockwall Urgent Vet
How is Rockwall Urgent Vet rated?
Rockwall Urgent Vet has a 4.4 star rating with 480 reviews.
When is Rockwall Urgent Vet open?
Rockwall Urgent Vet is open now. It will close tomorrow at 12:00 a.m.