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3340 Mall Loop Drive, #1352, Joliet, IL, 60431, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Had custom flower ring created. They did an awesome job and it was a great experience. Definitely recommend them to everyone. Need a custom ring, talk to Brad!
Second time purchasing my wedding rings here. Tiffany L. assistant manager was very kind and knowledgeable. She helped pick out my new ring which I totally fell in love with, she was never pushy to make a sale instead she cared about what we were only able to spend. And they also bought our previous rings and an additional amount towards my new ring!! Great experience!!
The store had everything we needed, the service was outstanding and the warranty options are worth it. Great store and very helpful people.
My fiance and I bought our wedding bands today from Rogers and Hollands and had wonderful assistance throughout our visit. I think the man helping us today was the manager? but he was wonderful, very helpful in making decisions and not pushy to any degree. We will be back for any future jewelry purchase! Two other female associates were also very friendly and helpful.
After my Yelp, I did receive two separate calls from managers from R & H, they were very apologetic and clarified the process, that was all I needed to hear, no big deal, I did not need to have been treated like I was at the DMV. They were glad that I informed them of my concern, stating it allows them to assure their employees are professional to their customers. Very impressed that they did follow up.
Business response:
Hi David, Thank you for your feedback in regards to your recent visit. I am sorry to hear that you had a less than pleasant experience. We want all of our guests to feel important and taken care of. I ask that you please contact us directly at info@rogent.com so we can work to turn this relationship around. -Amber W.
This review is LONG overdue ! ADVICE: We obviously talked about getting married and we started looking around at rings. Some advice for guys, go ring shopping with her because the real surprise is how your going to propose, which ring you choose from her likes, and when you pop the question. Location: Do not be intimidated by a jewelry store inside of the mall. I have visited several stand alone jewelry shops as well as jewelers row downtown. I am very picky about my jewelry and have extremely high expectations. I woul... read more
Buying a diamond engagement ring at this store was an exceptionally pleasant experience. I would definitely recommend this store and here's why: This store does not try and push you into a sale, they are very relaxed and easy to talk to. I was greeted by Barb W. when I walked into the store and I explained that I wanted an engagement ring and had one picked out on line. She showed me several settings including the one I saw on line. She knows her rings and exactly what is in stock! I picked out the original setting that I ... read more
I apologize this is long and may be slightly rambling but if you take the time to "listen" to my tale you may find a gem of a company and person to deal with here. I am always one to give credit where credit is due. And I would like to give some serious kudos to Brad at Rogers & Hollands in Louis Joliet Mall. First let me start this by relating the history of my tale so you appreciate the good side of it even more. I purchased my wife's engagement ring from another Rogers store and thought I did well. I was mildly educate... read more
For my 70th birthday I received a beautiful necklace and ring from my daughters. It was gorgeous and having it sized was a breeze The girls told me the lady that waited on them couldn't have been more helpful. She also tried many rings for them as my fingers are chubby and it gave them a better idea what it would look like THANK YOU VERY MUCH.Carol Moholick
Rogers & Hollands Jewelers has a 4.6 star rating with 341 reviews.
Rogers & Hollands Jewelers is open now. It will close at 8:00 p.m.