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2500 N Mayfair Rd, M226, Wauwatosa, WI, 53226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
The service and price at Rogers & Hollands was truely outstanding, couldn't ask for a better experience. Ms. Erica Chellevold at the Mayfair Mall store was very knowledgeable and professional. I highly recommend R&H Jewelers.
My best Love the ring that I got her they did a great job I will be back for more jewelry
Business response:
Hi, John. We appreciate all the kind words you shared about your experience with us, we are glad to hear we provided you with a positive experience!
We met with Larry during a recent remount event to see if my husband's parents' rings could be made into a suitable ring for Bob (my husband). Larry's attentive listening and design instinct helped us to craft a beautiful and lasting tribute to my husband's parents. An added Celtic engraving incorporated another family element that transformed this into a one-of-a-kind heirloom ring. This ring is truly AMAZING! It turned out much better than we could have imagined! See Larry for his attention to details and personalized ser... read more
The experience here could not have been more different from that of the Kay Jewelers in the same mall! Here, after being welcomed in and asked what we were looking for, we were guided to the particular necklaces that matched the requirements and shown several examples in a few different types of metals, thicknesses and sizes. I wish the salesman had a name tag on so I could name check him here. When I have needs for jewelry in the future, I will definitely stop back here again.
Business response:
Hi Warren! Thanks for the 4-star rating! It's wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years. We appreciate all of the kind words you shared about your experience with us and YOU as a customer! We hope we can deliver a 5-star experience when we see you next.
Michael did a great job showing my future fiancé and I many different engagement ring choices and helped us to pick out the perfect set! He and Larry (his manager) saved us lots of money and wrapped everything up in a very smooth manner for us. Overall it was a great experience.
Business response:
Hi! Thanks for the compliment, Jessica! It’s wonderful guests like you and these reviews that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to deliver an experience worth bragging about when we see you next time! - Your favorite family-owned & operated jewelry store!
My experience at Rogers and Hollands could not have been any better. From the moment I walked through the door they treated me like a valued customer. I special ordered both an engagement and wedding ring, each transaction was wonderful. The staff took the time to answer all my naïve questions, and never once did I feel I was being sold to. I instead felt like I was being helped by trusted professionals. I am happy, my fiancée is happy and we will be back to purchase my wedding ring.
Business response:
Hi! Thanks for the compliment, Michael! It’s wonderful guests like you and these reviews that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to deliver an experience worth bragging about when we see you next time! - Your favorite family-owned & operated jewelry store!
The manager and sales staff here are phenomenal. We needed a rush on something for the wedding because my fiancé wanted something smaller than what I bought initially (lucky me), they got the ring sized and fitted to the engagement ring in just a few days. Super friendly and they offer a military/law enforcement/first responder discount which saved us 10%. Can't emphasize how friendly they were. Both sales staff I worked with and the manager were awesome. I will be back to purchase from them for our anniversary.
Business response:
Hi! Thanks for the compliment! It’s wonderful guests like you and these reviews that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to once again deliver an experience worth bragging about when we see you next time! Our goal is to make you a part of our family and make you feel welcome every single time. See you again soon! - Your favorite family-owned & operated jewelry store!
The customer service at this location provided by Paul and Kambria was outstanding! The first time I stopped in with Zero intention to purchase was just to check my ring size. Paul asked me if I wanted him to clean my rings while I was there. He also took a moment to look at the diamond and prongs under the microscope to make sure that the setting was secure. I told him I would come back at a later date and purchase a gold chain I needed for a pendant. When I returned Paul was not working that day but two lovely ladies Kambr... read more
Background: I purchased an engagement ring on January 15th, 2014 and proposed in February. I wanted to give it some time before I provided a full review of their service, especially their service after the sale. Basically it comes down to Jason Patterson, store manager. He was friendly, knowledgeable and went the extra mile finding the perfect diamond for us. The best part was the fact that I was in a few times before I happened to walk through with my (future) fiance. He played it off like it was the first time I stopped ... read more
Rogers & Hollands Jewelers has a 4.5 star rating with 592 reviews.
Rogers & Hollands Jewelers is open now. It will close at 8:00 p.m.