Rogers & Hollands Jewelers

Calvin D. 

on Yelp

12 years ago

Good service. Friendly staff. Just started my search for a wedding ring, they were informative and helped educate me on their selection. Still shopping around but have them in mind. 

Grant A. 

on Yelp

12 years ago

I am a little surprised to see all the negative reviews for this store. I recently purchased an engagement ring and really enjoyed working with them! I make very little money at my job and had a very limited budget for the ring. One of the sales people was a little pushy with me initially. Especially as it pertained to my budget and what I was looking for. For some reason they didn't seem to understand where I was coming from. After that though, the Store Manager, Jason, intervened and was able to help me out without p... read more

Vic S. 

on Yelp

12 years ago

I went into this store one day to have my wife's ring cleaned. The individuals there were pleasant and actually checked the ring for loose stones and cleaned it in a solution machine. When they returned the ring back to me they asked me if my wife and I have ever thought about resetting the diamond into a new setting. Strangely enough my wife and I have been discussing about what she wanted for her anniversary earlier last month. The sales associate which we later found out was the manager informed us about a designer show ... read more

Janine D. 

on Yelp

3 months ago

I love my jewelry from Rogers & Holland but anytime I need a repair, it's an absolute nightmare getting my items back. Consistently poor communication and much longer wait times than expected. I brought my wedding ring in for repair on January 2nd and was told it would be 4-6 weeks. It's now been 2 months and still no update on when I can expect my ring to be returned. They promise to call with updates and never do. My husband has called several times and can't get an update. I'm starting to worry they lost my wedding ring o... read more

Susie R. 

on Yelp

a year ago

I purchased a $75 necklace at Christmas and the clasp broke. $150 to repair. Told me I should have purchased the extended warranty. What?? What a joke. Will never purchase anything here again. Will also share with family and friends that this store doesn't stand behind what it sells. 

Alexa D. 

on Yelp

4 years ago

So to start , I typically don't do reviews. I don't feel like it is worth my time as my time is extremely valuable . I do word of mouth if you treat us with respect and honesty. This place gave us a decent experience the first time. We went in to only look at engagement rings. I set my eyes on one and I got told that it was the last remaining one in the company and that if it sells there's no more like it . Than I left the store to let my now fiancé speak with the sales associates not knowing if he had gotten the ring at all... read more

Kaelin N. 

on Yelp

6 years ago

The sales associate Grace is extremely rude!! Twice she has made remarks to me speaking on something she doesnt know true facts about. Back when I bought my wedding band she made the comment to me "well that one is no longer available so we need to move on, get over it and pick something else". Definetly not something you say to a bride, especially with a bride where her wedding has had things already go wrong....like my own mother not being able to go to my wedding... This second time she was speaking about my Gabriel and C... read more

Charm S. 

on Yelp

6 years ago

My husband took my gold twisted bracelet to this Rogers and Holland's to get fix ( this is where he bought the bracelet from). Anyway we waited two weeks to get it back. Now I got it back the damn bracelet is to big. They added extra links this totally ruin my bracelet. (SMH) I will NEVER GO BACK TO THIS STORE AGAIN!! 

Kassy B. 

on Yelp

6 years ago

I love the ring I got and for the most part the customer service was good. Except for one lady. The obnoxious blonde that has been there for a cpl years now. She is extremely pushy and rude. If I see her working I dont even go in to make my payment on my husband's ring. Ive had numerous encounters with her and every single one was unpleasant. If you aren't spending money under HER gratuity she gives you an extremely snobby crappy attitude. After my I am done doing the rest of the business I have there I will not be retu... read more