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Royal Destinations
- Hospitality
- Santa Rosa Beach, FL
About this business
Location details
727 Serenoa Road, Santa Rosa Beach, FL, 32459, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
The house was nice. We loved it. However, we had some problems. There weren't any waste baskets in any of the bathrooms, the towel rack fell off the wall in one of the King size bathroom, the closet handles fell off when I opened the closet door. My daughter's friends slept in the bunk room and one friend found a pair of fake eyelashes under the bed covers of one bunk bed and the other friend found a fake eyelash on one of the other pillows on another bunk bed. This leaves me to believe that the cleaning crew did not c... read more
Business response:
Uyen, thank you for your feedback. We’re very glad to hear you loved the home overall, but we’re truly sorry for the concerns you experienced during your stay. The issues you mentioned with maintenance and cleanliness are not up to our standards, and we are addressing these items with our team to ensure they are corrected and prevented moving forward. Regarding your missing shirt, we completely understand how frustrating that situation is. While we are not responsible for items left behind, we always do our best to assist in... read more
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Frequently asked questions about Royal Destinations
How is Royal Destinations rated?
Royal Destinations has a 4.8 star rating with 2,558 reviews.
When is Royal Destinations open?
Royal Destinations is closed now. It will open at 8:00 a.m.