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Royal Destinations
- Hospitality
- Santa Rosa Beach, FL
About this business
Location details
727 Serenoa Road, Santa Rosa Beach, FL, 32459, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
We’re currently staying at Vista Mar/The Crest and we’ve been very unhappy. Upon arrival, after waiting for an open house to be over and finally gaining access to the house, we found the elevator not working, the terrace door inoperable, a door loose on its hinges and a shower door handle broken. Maintenance was responsive, but if you’re showing a home, those things should have been noticed and repaired beforehand. None of the ice makers work probably and now we aren’t able to use the pool due to a filtration issue that the... read more
This review is for the 110 Surfer Lane, Rosemary Beach Florida property managed by Royal Destinations. After traveling 1400 miles, we went to check in to that home on October 29. It was the most filthy/disgusting home we had ever seen. Photos attached are a small sample of what we found. We refused to stay for more than 30 minutes in this environment and our long planned vacation was a bust. Royal Destinations offered no solutions/alternatives and we are now in the process of chasing them to recoup the $700 cleaning fee that... read more
My family and I rented “A Perfect Summer”, a house in Seagrove Beach managed by Royal Destinations, for a week in July, 2022. We had many issues throughout our stay. The house was not cleaned as evidenced by articles which we found throughout - a dirty sock in a bedroom, smashed M&M’s on the den floor, blood stains on a duvet cover, hair and urine stains in a bathroom, a razor in a shower, etc., not to mention that the balcony tables and chairs, patio area outside the garage and the pool and surrounding area were not cleaned... read more
Renters beware! We reserved a rental directly across the street from beach access and six hours into our drive to Seaside from Texas we received a phone call from Royal Destinations stating that our house had a leak and they were moving us to another rental that was five houses away from beach access. I expressed my frustration and advised that the only reason we rented our home was its proximity to the beach and requested that my rate be reduced to reflect increased distance. Royal Destinations declined my request and advis... read more
We just finished our stay at 265 Clareon and we’re less than pleased with the cleanliness and amenities at this home. The pool was so cloudy when we got there, only to find a poopy diaper right next to the pool, not cleaned up. They did send the pool company out to shock it the next day, but we had 2 kids throw up later that night. Then they told us our wash machine didn’t work upon arrival which is very difficult when you specifically book a house with a wash machine. We had no way to wash sick kids clothes, linens, and... read more
Buena Vista was the house we stayed in and there was mold everywhere from the inside of the house to the outside front and back. Our oven did not work the entire time we were there, two days before we left someone from Royal Destinations brought us a toaster oven for more than 20 people to use. That was a joke you can’t make anything for that may parole in a toaster oven. Ill be taking Royal Destinations to court over these issues. Cooking for everyone is the biggest part of our trip going there to feed whoever goes with us.... read more
165 East Kingston Rd Rosemary Beach Florida was not as advertised. During our stay from June 11th to June 18th 2022. There were a number of issues with this property. The property had Roaches inside the home in the kitchen and bedrooms. The outside pool area was a disaster. Fountains in the pool did not work, there was mold on the siding by the outside pool and sitting area, there was paint peeling from all outside door trim and from the outside siding. Furthermore, the outside pool furniture was very stained and dirty, the ... read more
Business response:
Hi Kevin, We are very disappointed to hear of the hiccups that you experienced during your stay at Rosemary Fields Forever, having not received any communication from you during your time at the home. Our team is available 24 hours a day, 7 days a week and we would have been happy to help. We would have been more than happy to clean the outdoor furniture again had we know that it did not meet or exceed your expectations. Rosemary Fields Forever, like all the homes we manage, receive routine pest control maintenance to proa... read more
We just got back from Florida and had a great week. But I wanted to share our experince with Royal Desitantions. I have never written a Facebook review, but I know a lot of my friends go to 30A and I wanted to warn others: do not rent property from Royal Destination. They screwed us out of $2,000 and I spent my entire week trying to get it back. An employee of RD, in their consierge department, instructed us to rent beach chairs from an equipment rental company. We did that, but then learned when we arrived that the company ... read more
Staying here now. Our golf cart that came with the property we booked is broken. We’ve been told it cannot be repaired or replaced during our stay. We were offered a $250 refund. That is not even enough money to rent a replacement assuming one is available. My in-laws are elderly and we were depending on this golf cart for them to get around. SO DISAPPOINTED. Will not use Royal Destinations again.
Frequently asked questions about Royal Destinations
How is Royal Destinations rated?
Royal Destinations has a 4.8 star rating with 2,702 reviews.
When is Royal Destinations open?
Royal Destinations is open now. It will close at 5:00 p.m.