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Royal Pools & Spas

4.2

About this business

Location details

5008 Rt 17M, New Hampton, NY, 10958, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 3:00 p.m.
4.2285 reviews
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Patricia DePasqua Carlantone's profile image
Patricia DePasqua Carlantone 
recommend  Recommended
7 years ago

After we purchased our home in October, we had no idea that we would experience a disaster when I was time to open the pool. The previous company that closed the pool didn’t drain the pump and it froze and cracked. When Royal Pools came they were so helpful and fixed it right away. When the water was tested, there was too much acid in the water from a chemical that was used previously. Again Royal came to my rescue and got me back on track. Thank you for your time and patience. We will be swimming this weekend. 

Camille DeAngelis's profile image
Camille DeAngelis 
8 years ago

I have called Royal many times with many questions about everything from pools to Spas. VERY knowledgeable. They even help me out with advice for pools that are not in there service area. Very nice staff and plenty of product in house. I know a few other places I have called have not helped me because "I Was not in there system". I don't want to be. I would rather deal with a friendly Local business. 

Matt Pilger's profile image
Matt Pilger 
8 years ago

Royal staff is super-friendly & considerate!! I look forward to each knowledgeable conversation with them for both my pool's opening & closing every year!! Kudos, Royal Pools & Spas for being the good guys out there! 

James Daly's profile image
James Daly 
8 years ago

I've been in the construction/garbage business for over 26 years and have delt with many construction crews. Royal pool and spas are the best I've delt with. From start to finish it was a brezz. Kevin and Beth where amazing throughout the whole process of taking down the old pool unexpectedly to purchasing a new one.The crew they sent was top notch. From site work to installation to closing the new pool. Very friendly and they take the time to explain what they are doing . It's nice to deal with a company that does not give ... read more

Business response:

Thank you for choosing Royal Pools & Spas 

Lynn Egan's profile image
Lynn Egan 
8 years ago

I love this place, always a bright smile from the employees, and the help I needed. 

Patricia Sullivan McElduff's profile image
Patricia Sullivan McElduff 
8 years ago

Thank you Joel for taking the time to help me trouble shoot my vacuum this morning! I really appreciate your time and patience with me. Excellent customer service! 

Kevin W Crane's profile image
Kevin W Crane 
9 years ago
Mike Chivattoni's profile image
Mike Chivattoni 
9 years ago
Kirsten Ey's profile image
Kirsten Ey 
10 years ago

Royal Pools has NEVER let us down. Customer service is wonderful. Technicians are very kind and helpful. This family owned team goes above and beyond the call of duty. I would NEVER use another company!!!! 

Business response:

Thank You very much Kirsten. We strive to give you our best each and every time. Thank you being part of the Royal Family! 

Frequently asked questions about Royal Pools & Spas

How is Royal Pools & Spas rated?

Royal Pools & Spas has a 4.2 star rating with 285 reviews. 

When is Royal Pools & Spas open?

Royal Pools & Spas is closed now. It will open at 9:00 a.m.