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5008 Rt 17M, New Hampton, NY, 10958, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 3:00 p.m. |
It may have been due to the warmer winter weather we had this past year but my pool was a disaster by mid May. I called Royal Pools and Spas, with whom I have been doing business for over twenty years, to order my yearly supply of Bacaquil for curb side pickup: I had to leave a message. Shortly thereafter LAURA called me back and explaining that she was working from home, without hesitation helped me put together my order and told me to call her if I should need any further assistance. After at least three trips to the st... read more
The owners and the staff are extremely knowlegeable and friendly. This is a family owned business and that's how they treat their customers. If I could give them 6 stars I would but 5 is the max. Bruce Karlan
Beautiful pool and excellent customer service long after they got paid.
Royal has given us topnotch service on our Sundance Spa over the past 4+ years. They are very responsive and follow-up to make sure they did the best job they could. Highly recommended!
I have been meaning to write a review for like 2 years now, lol. I will be the first person to admit, I am not an easy customer. Having owned my own service business for 20+ years has made me “raise the bar” on expectations- just for the simple fact that I know what my clients put me through. Joe and the staff at the Poughkeepsie store have been great to deal with. And I do not say that lightly. They do my openings , closings, deal with my barrage of questions with excellent customer care. Always get back to me, any issues I... read more
Jose and his technician team came out and identified the issue quickly and serviced our hot tub thoroughly! Excellent experience! Thank you to Jose!!
I have worked with them for many years. They are fabulous. Always accommodating for appointments, to solve problems, service at stores. Wonderful owners and staff! Would highly recommend them to everyone!
Everyone from the salespersons to the installers to the associates in the showroom have been above and beyond professional, knowledgeable, and eager to answer questions and assist me in any way possible. My only regret is that i didn’t use Royal Pool 10 years ago! They are truly amazing!
Thank you Royal Pools! My pool had an issue with being cloudy for almost 2 pool seasons. We tried everything to get it clear, including several other pool companies. I was beginning to think it was hopeless. Royal Pools came and within a few days my pool was clear. They went above and beyond to help me with my pool.
Royal Pools & Spas has a 4.2 star rating with 285 reviews.
Royal Pools & Spas is closed now. It will open at 9:00 a.m.