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Rudy Pfaff III of Mutual of Omaha Mortgage
- Mortgage Lenders
- Tampa, FL
About this business
Location details
8270 Woodland Center Blvd, Office 123, Tampa, FL, 33614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
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Verified by Mutual of Omaha Mortgage
Great communication, everyone knowledgeable with process, no one wasted my time.
Verified by Mutual of Omaha Mortgage
So professional yet felt like he was a friend. He was so patient with me and quickly responded to all my questions and concerns.
Verified by Mutual of Omaha Mortgage
.
Verified by Mutual of Omaha Mortgage
I was promised a specfic rate of 6.5% and ended up actually having to settle for a rate of over 7%. I believe I was over by the agent and lender.
Business response:
I appreciate your feedback, Ova. I sincerely apologize if you felt that the rate was not as expected. At Mutual of Omaha Mortgage, we strive to provide the best possible service and rates to our clients. I will look into your concerns to ensure that this does not happen in the future. I hope this does not deter you from considering us for your future financial needs. Thank you for bringing this to my attention.
Verified by Mutual of Omaha Mortgage
I was promised a specfic rate of 6.5% and ended up actually having to settle for a rate of over 7%. I believe I was over by the agent and lender.
Business response:
I appreciate your feedback, Ova. I sincerely apologize if you felt that the rate was not as expected. At Mutual of Omaha Mortgage, we strive to provide the best possible service and rates to our clients. I will look into your concerns to ensure that this does not happen in the future. I hope this does not deter you from considering us for your future financial needs. Thank you for bringing this to my attention.
Verified by Mutual of Omaha Mortgage
First we were dealing with Dakota and then come to find out He was on leave or left the company nobody made us aware of the situation then I had three other people contacting me and it was very confusing.
Business response:
Thank you Abel for your feedback. I apologize for the communication issues you experienced. It's unfortunate that the transitions between different team members caused confusion during your process. At Mutual of Omaha Mortgage, it's our goal to ensure a smooth and understandable experience for our customers. We will take your concerns into account to improve our communication process in the future. Thank you for bringing this to our attention and for your patience during this time.
Verified by Mutual of Omaha Mortgage
Not have your loan guy quite and no one told you or got in touch with you had to get finally got someone to get me in touch with Rudy. This loan started in October just finished in Feb. This is not good.
Business response:
I sincerely apologize for any inconvenience you experienced during your loan process. It is unfortunate to hear about the miscommunication you encountered. Here at Mutual of Omaha Mortgage, we strive to maintain clear and consistent communication with our clients, and I'm sorry that we fell short in this case. Please know that your feedback is invaluable and will be used to improve our services. I am glad I was able to assist you in the end and hope I was able to provide some clarity and resolve any concerns you had. We than... read more
Verified by Mutual of Omaha Mortgage
Not have your loan guy quite and no one told you or got in touch with you had to get finally got someone to get me in touch with Rudy. This loan started in October just finished in Feb. This is not good.
Business response:
I sincerely apologize for any inconvenience you experienced during your loan process. It is unfortunate to hear about the miscommunication you encountered. Here at Mutual of Omaha Mortgage, we strive to maintain clear and consistent communication with our clients, and I'm sorry that we fell short in this case. Please know that your feedback is invaluable and will be used to improve our services. I am glad I was able to assist you in the end and hope I was able to provide some clarity and resolve any concerns you had. We than... read more
Frequently asked questions about Rudy Pfaff III of Mutual of Omaha Mortgage
How is Rudy Pfaff III of Mutual of Omaha Mortgage rated?
Rudy Pfaff III of Mutual of Omaha Mortgage has a 4.8 star rating with 256 reviews.
When is Rudy Pfaff III of Mutual of Omaha Mortgage open?
Rudy Pfaff III of Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.