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Sahuaro Vista Veterinary Clinic
- Veterinarians
- Tucson, AZ
About this business
Location details
333 W Cool Drive, Tucson, AZ, 85704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Dr. Andy and his staff of vets, techs and office support folks are simply the best! They have been taking care of my pets since we moved up here 15 years or so ago. They really do care about the health and well-being of their clients!
Business response:
Hi Cathy, thank you for the kind review! We consider you and your pets like family and treat them each as if they were our very own. We understand how important your pets are to you, which is why we are committed to providing the highest quality of veterinary care and client service. We look forward to seeing you and your furry friends again soon!
A nail trimming should not be traumatic nor should a small dog be handled aggressively. In our case both happened, twice. The result was bloody claws and an hysterical dog. it was obviously a rush job without regard to his welfare, or state of mind. we won't be back.
Business response:
At Sahuaro Vista Veterinary Clinic, we value your feedback and would appreciate an opportunity to discuss your experience in more detail. Unfortunately, we are unable to identify you as a client based on the account name this review is posted from, so we kindly ask that you give us a call at your convenience.
Absolutely stay away from this vet. Terrible service and not professional. I had an emergency this morning with my daughter at school and was late with my service dog. They asked me dogs name and said, you're 30 minutes late and bye. Like being penalized. Who are these people? I wouldn't take any pet here. Just because of the attitude from the guy at the counter. Needs a lesson on taking care of clients .
Brought my little boy in for the first time today due to his paw licking. I was 7 minutes late, but was not acknowledged when I walked in as the girl was on the phone. I sat down and listened to her talking to the parents of 'Gooby' for several minutes before another guy came and signed me in. Exam was OK I guess, I was more interested in topicals but she prescribed an $80 allergy pill... Color me incredibly surprised when they wanted to charge a $10 "late fee" because I was "over ten minutes late" and I was like uhhhh firs... read more
Poor availability to obtain service. Focused on the business, not the pets they see.
Business response:
Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. We try to help as many pets as we possibly can, but unfortunately, we can only see so many patients in a day and give them the best standard of care possible. If you would like to discuss this matter further, you can contact me at 520-297-3313.
Their lack of due diligence and diagnostics attributed to the early death of my 5 year old King Charles cavalier. The emergency center where he died couldn't understand why he was not treated for his high kidney and liver enzymes back in April. When I asked the vet about it he answered "Well they weren't THAT high." I guess they were. He died. I will NEVER get over it. Keep looking for another vet.
I understand the computers were down however they didn't seem to know how to properly interact with my pet they were not friendly towards her and didn't take the time to make her feel comfortable around them. She is a min pin /chi 1 yrs old. She barks and does a growl the tech wouldn't get within 2ft of the table I understand fear of getting bit but if you dont take the time to talk to the dog before grabbing at her after you throw food towards her well what do you expect. I don't like shots being given without me in the roo... read more
This place needs an attitude adjustment, front desk is rude. Forgetting that we are the customer and pets care are the reason we are here. Even if it doesn't follow their protocol. Not sympathetic if it's not in there 24 hour rule. Life doesn't always happen in 24 hour increments. Had to put down a cat of 18 years, the vet was very inexperienced, the procedure was in the same room as all other services. Full lights, Cat was very dehydrated, couldn't find the right vein. No calming shot prior. When it was put in the ve... read more
We have been taking our dogs to this clinic for years. Recently we found out they were overcharging for allergy medications. We confronted them about it and were told we were welcome to look elsewhere for the medicine. We did, and found most vets in the area to have the expected pricing for the medication. What disturbed even more was that we found out that, after years of asking the vets at Sahuaro Vista to look at the condition of our dogs teeth (with them telling us there wasn't anything significant wrong), that our dog h... read more
Frequently asked questions about Sahuaro Vista Veterinary Clinic
How is Sahuaro Vista Veterinary Clinic rated?
Sahuaro Vista Veterinary Clinic has a 4.8 star rating with 847 reviews.
When is Sahuaro Vista Veterinary Clinic open?
Sahuaro Vista Veterinary Clinic is closed now. It will open tomorrow at 7:00 a.m.