This profile has been claimed by the business owner or representative.
SamAsh.com
- Consumer Goods
- Tampa, FL
About this business
Sam Ash The Musical Instrument Megastore has everything for musicians: instruments, recording and DJ equipment, Pro Sound, accessories, and songbooks. You'll find every major brand of guitars, basses, amps, keyboards, synths, ukuleles, drums, clarinets, flutes, saxophones, trumpets, trombones, violins, and more. This location offers music lessons and repair services for guitar, windwood, brass instruments, and electronic music equipment.Â
Location details
7726 Cheri Ct, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I ordered a Dean EVO XM bass on the website knowing that it was on backorder. After more than a month later, I contacted customer service just to get an ETA on the order. The CSR that helped me was Jason H. He was friendly and told me he would call Dean Guitars to get an ETA himself, then get back to me. Jason did exactly that. Later that day, Jason emailed me what Dean Guitars told him and within 2 weeks I received the bass. I couldn't be more happy with the customer service I received and the price for the product. Sam As... read more
Great experience. Great customer service and they are really good with price matchingÂ
Very good quality @ a fair price & speedy delivery during the Christmas rush … and my son was thrilled with his first guitar/amp. Can’t ask for better than that!Â
Business response:
We're thrilled to hear that you had a great experience with us, Joseph! We strive to offer top-quality products at fair prices with speedy delivery, especially during busy times like Christmas. We're glad your son loved his first guitar and amp. Thank you for choosing SamAsh.com!Â
Always a pleasure I’ve been a Sam Ash customer since 1975Â
Business response:
Thank you for your continued support, Ralph! We're thrilled to hear that your experience with SamAsh.com has always been a pleasure. We value your loyalty as a customer since 1975. If you ever need any assistance, please don't hesitate to reach out to us at (800) 472-6274.Â
After establishing my account my order was cancelled 3 times by the automated order system. I called Sam Ash customer service where Steve was able to get the order completed. I then found that my account had failed to refund my bank on the second cancellation. Jon was able to have that remedied in short order. The cancellations were due to the automated order system deciding that my orders were potentially fraud. The staff at Sam Ash made it right in very short time. I score the store and staff 5 stars. They made everything ... read more
Business response:
We apologize for the inconvenience caused by our automated order system. Thank you for bringing this to our attention, Gary. We're glad that Steve and Jon were able to resolve the issue promptly and ensure your order was completed successfully. We appreciate your understanding and support.Â
Had what I needed in stock and fast shippingÂ
Excellent quick response to questionsÂ
A little disappointed in web site however sales rep did an amazing job and got me what I needed in timeÂ
It would have been nice to know what I needed in the way of audio input gear I should have on hand before I purchased JUST the keyboard. That would have been helpful.Â
Frequently asked questions about SamAsh.com
How is SamAsh.com rated?
SamAsh.com has a 4.9 star rating with 11,802 reviews.Â
When is SamAsh.com open?
SamAsh.com is closed now. It will open tomorrow at 10:00 a.m.Â