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Same Day Windshield
- Auto Glass Services
- Tampa, FL
About this business
Location details
Henderson Boulevard, Tampa, FL, 33629, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I called and was promised same day service for a window replacement. My card was charged immediately and I was told a technician would be out between 2:00 and 6:00. No technician showed up and no one called to tell me that they wouldn't be coming until the next day. I was supposed to receive a receipt once work was completed for my ins company. I had to call 4 times to get the receipt. 1 person named Brandon was nice and tried to be helpful but everyone else was rude and nasty.
Business response:
Hi, Jason. At Same Day Windshield, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at 855-840-4644!
This was a horrible experience. They even charged me close to $1,200 for this replacement when a windshield normally costs closer to $400. They give no communication. You have to dig for information about your windshield process. I chose this place to it being the highest reviewed place when I did my quick search for a windshield company. First thing, on Monday 1/31, when they showed up and completed it, they called and said the windshield they gave me was all scratched up on the drivers side windshield and that someone will... read more
Business response:
Hi, Anna. We are sorry to hear that we didn’t meet your expectations. We have very high expectations at Same Day Windshield and would love the opportunity to improve. Please get in touch with us at 855-840-4644!
do not use this company it will be a waste of your time they are so unprofessional unreliable and worst of all their technicians will threaten you with damage to your vehicle if you upset them because of their untimely and unprofessional and will lie to you Time After Time
Business response:
Thank you for providing your feedback and letting us know about the issue, Kevin. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us.
they full of crap they tech such an they call my son car not good condition per Miranda from a few scratches to shit load of scratches not called for never again will yall get my services
Business response:
Hi Rosemae, thank you for your feedback! We pride ourselves on our high quality workmanship and our attention to detail. Prior to service, we take photos to check for any preexisting damage on the vehicle. Our installer recorded this damage to your vehicle as preexisting, before starting any work on your glass replacement. Please let us know if you have any further questions or concerns.
rip off they wont actually file insurance and over charge for service
Business response:
Thank you for providing your feedback, Darren. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (888) 794-4527 and we'd be happy to help you out. Cheers, Same Day Windshield
Cancelled 9 minutes before my scheduled appointment, after I had arranged to get the job done under a bank's drive thru since my truck is too large to fit it an average garage. Then the following day the technician wasn't responding to my calls or texts so I call the main office and they transfer me to Gloria, the "operations manager" who tells me that it is not in their best interest to work on my truck and then proceeded to hang up on me! Absolutely infuriating!!! This company is not worthy of clinging on to the bottom... read more
Same Day Windshields is a completely misleading name and a flat out lie from my experience and. Same day, how about I scheduled earlier this week for Saturday. Today is Saturday and I set aside a 5 hour window of time only to be called by the installer with the news that the seal was not ordered. At least it's before 9am so my day was not completely ruined sitting and waiting for the call. Then I get a call from dispatch to reschedule my appointment saying that the seal was ordered but was not inspected upon receipt and wa... read more
Business response:
Mr. Rull, I'm very sorry you've had a less than positive experience with our company. We work very hard to provide good customer service from the first call through to the installation but from what you're telling me we've made some mistakes with your job. I appreciate you bringing this to my attention so that I can work with my team to resolve these issues and make sure we get back on track. Please feel free to call our office and ask for the operations manager if you have any other concerns. I would be happy to discuss all... read more
have people do the work that actually car an dont just throw tools on an in ur car chiped my roof my hood an put a grinder in my front seat that left grease marks
Business response:
Sorry to hear about this Joe, we set a high standard here and disappointed to hear this was not met. I will get this over to the correct department to have them follow up with you right away. In the mean time if you would like to contact us you can reach us at 888-794-4527.
1st. they are not same day. Had a major crack. Called on a Saturday didn't have my windshield in stock. made appointment for Monday took off work. never called. scheduled between 9 and 2. finally called them at 1 didn't have my windshield but they never called. to let me know. They said they might get in the afternoon so I waited. still never called me. I called back around 3. They never got my windshield. ok made an appointment for Saturday between 9 and 2. came out to my house. I sat about 100ft away. took everything out t... read more
Business response:
Thank you Ms. Phillips for letting us know your frustrations. We work hard to make sure our jobs are handled promptly and efficiently so we can save our customers time and money but it sounds like there were mistakes made on your job. Please accept our apologies, we will be talking with the technician to be sure situations like this are handled better in the future. If there is anything further we can do to assist you, please let us know
Frequently asked questions about Same Day Windshield
How is Same Day Windshield rated?
Same Day Windshield has a 4.7 star rating with 4,315 reviews.
When is Same Day Windshield open?
Same Day Windshield is open now. It will close at 7:00 p.m.