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Schumacher Volkswagen of West Palm Beach
- Automotive
- West Palm Beach, FL
About this business
About Us | Schumacher Volkswagen of West Palm Beach At Schumacher Volkswagen of West Palm Beach, we’re proud to have more than 45 years of experience as a highly respected, family-owned business. Our mission is to “Serve Customers for Life,” which is evident by our state-of-the-art facility, an impressive selection of vehicles, and our commitment to you. When you’re in the market for new VW cars for sale, we’re here for you. We carry the fuel-efficient Volkswagen Jetta, the spacious Volkswagen Atlas, the iconic Volkswag... read more
Location details
3001 Okeechobee Blvd, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"Worst and most expensive service in the motor trade." Before going on a 4000 mile road trip I tried for a week to contact my service rep. When I eventually got hold of him the earliest day they could check out my car was 2 days after we had to leave. I was a Toyota driver for years and never had a problem with them. This VW Tiguan has had fuel injectors replaced twice and within 3 years I had to get the head cloth replaced. Front head lights have also had to be replaced. Its the last VW I will ever own.
"Would not recommend" After talking to a salesman for over a week about 2 stated certified used cars I was interested in, I woke up my teenage son at 7 am on Sat. to drive 3 hours to buy one of these cars. At 11 am, I received an email stating both cars where sold on THURSDAY! I called the man and then he corrected himself and said the one certified car was still available (of course the more expensive one - sounds like a little bait and switch?). I drove directly to the dealership. We negotiated a price and then at closing,... read more
"Not a worry" Drove into service department w/lease vehicle issue. Service manager analyzed problem & scheduled appointment. Received loaner vehicle & was able to keep vacation plans; no problem.
"Dealer took 3 attempts to replace defective headliner on..." Dealer took 3 attempts to replace defective headliner on 2012 Passat. Tried to pass off a dirty and damaged/creased headliner on first attempt. They Ben the second one again, and accidentally threw out the third one. Finally decided only way to repair was to remove windshield. In doing this they scratched A-pillars and did a very sloppy caulk job. They had car 13 days. Never a call or apology from dealer. They truly are the most inept service department I have eve... read more
"I leased my VW from Gunther, but Shumacher is closer to..." I leased my VW from Gunther, but Shumacher is closer to home, so I called to schedule a service appointment. The three girls that work in that department are very rude and their service manager is obviously okay with that, because I gave her a couple of days to return my call and she never has. I ended up going back to Gunther for service. A few months later, I received a Schumacher flyer in the mail, offering a great deal on a trade-in for MY vehicle (and two othe... read more
"Bought a used BMW with 12600 miles only to discover..." Bought a used BMW with 12600 miles only to discover afterwards that there was a lien on the car that the dealer never told me about.The dealership asked me to pay over the agreed upon price to cover the registration fees and that I will get a refund. Received a refund less than what the dealership owed me and when I put the check in the bank it bounced so I had to pay an extra fee to my bank because of the returned check... I went back to the dealership and had to spen... read more
"The salespeople and their managers will go to any length..." The salespeople and their managers will go to any length to rip you off. They will outright lie to your face. They will just make up stories about certain charges being 'the law' when the only 'law' they are is Chuck Schumacher's law of trying to rip off customers.
"My BIGGEST dream become a nightmare !! After 7 months I..." My BIGGEST dream become a nightmare !! After 7 months I stll don't have my wheel lock and they don't even pick up the phone for basic appointments. Costumer service STINKS!!! Stay away from Schumacher dealership @ west palm beach. Do it for your peace of mind and your wallet!
"Schumacher VW has a very bad reputation. I have never..." Schumacher VW has a very bad reputation. I have never purchased a vehicle from them however, their service department is deplorable! I brought in my 2008 Jetta in due to the airbag sensor light going off for the second time. I was told that they would have to keep my vehicle (brand new vehicle), and order another passenger-side seat because their was a malfunction and the entire seat had to be replaced. I had to continually contact Schumacher VW to find out what was ... read more
Frequently asked questions about Schumacher Volkswagen of West Palm Beach
How is Schumacher Volkswagen of West Palm Beach rated?
Schumacher Volkswagen of West Palm Beach has a 4.7 star rating with 3,021 reviews.
When is Schumacher Volkswagen of West Palm Beach open?
Schumacher Volkswagen of West Palm Beach is open now. It will close at 8:00 p.m.