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Schumacher Volkswagen of West Palm Beach
- Automotive
- West Palm Beach, FL
About this business
About Us | Schumacher Volkswagen of West Palm Beach At Schumacher Volkswagen of West Palm Beach, we’re proud to have more than 45 years of experience as a highly respected, family-owned business. Our mission is to “Serve Customers for Life,” which is evident by our state-of-the-art facility, an impressive selection of vehicles, and our commitment to you. When you’re in the market for new VW cars for sale, we’re here for you. We carry the fuel-efficient Volkswagen Jetta, the spacious Volkswagen Atlas, the iconic Volkswag... read more
Location details
3001 Okeechobee Blvd, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"Schumacher VW of West Palm - Liars and crooks" Schumacher VW of West Palm is absolutely, every bit deserving of a 1 star review on everything from sales to service to customer satisfaction. I first had a poor experience when shopping for my new VW with Schumacher of West Palm. Not to bore you on that story, but it was a very poor car buying experience - a price was discussed over the phone, that number changed once onsite, the Sale Manager was aggressive and ultimately I did not purchase the vehicle from them. Now, as for t... read more
"Awful experience" My experience with Matt Davenport was terrible. He was great securing the deal, but then was impossible to get a hold of to handle an issue he specifically said he would handle. He lied to me and my family on multiple occasions, regarding a check that he said he issued. He is unprofessional, dismissive, and did not apologize for the 7 months of stress he caused me and my family while I tried to resolve this problem, and jeopardized my credit. It should never have taken 7 months; it could have been handled ... read more
"Finance Representatice "Trained" to try to scam buyers" While the salesman, Loyd, was professional and did his job fairly honest, the finance representative (Peter from Volvo) surly trashed the Schumacher's reputation with his effort to scam the customers. A Classic scam that typically you would expect from low-end car dealerships. Gave us an inflated monthly payment, then he offered us that he would try to lowering the monthly payment if we buy other insurances, like the GAP. When I tried to pull my Iphone to verify the mo... read more
"Schumacher Volkswagen knocks it out of the park" My lease still had 3 months to go but they took care of it. Amos Alincy gives you the white glove treatment during the entire process. This is my third car from Schumacher Volkswagen and probably won’t be my last.
"Poor customer service at time to close" Talked to internet sales agent Mike Cortes before a 3 hour trip to dealership. Mike states internet pricing is negotiable. Drive 3 hours and am told NO Internet price is final price. Purchased vehicle anyways because my wife w2ant it. Salesman Brian is OUTSTANDING> Fell apart after that. Waited over 2 hours to sin final documents. They have no customer service skills Could of cared lees after the salesman made the sale. Poor. Unacceptable. But they did not care as sale was made and ot... read more
"WARNING! GO TO ANY OTHER DEALER avoid Schumacher dealers at " WARNING! GO TO ANY OTHER DEALER avoid Schumacher dealers at any cost! They've called and harassed me at least 10 times to trade in 2015 Passat for a newer one and get "a better deal", but sadly not only my payments are Higher! But a few weeks later they've returned my trade without giving me any credit or discount as the falsely promised. Now, i am stuck an extra car, and and extra payments, an extra insurance without any alternatives. This is unfair and unjust! ... read more
"Run around" Got the runaround literally from the okeechobee store. Still trying to find out if we were told the truth about our situation. We have left multiple messages so we will see what happens.
"Ignore Schumacher Volkswagen w/ Brian Wantz in charge" The only good part of Schumacher Volkswagen of West Palm Beach is the service department. The sales department leadership which is lead by Brian Wantz is disrespectful and shameful to loyal Volkswagen customers. If you are expecting a competitive price when comparing with another dealership that initially produces a great price that you have never had business with before, you will be surprised at how they will poach your business for a slim margin of a few dollars. Bri... read more
"Poor car buying experience." Sold me a new car with a battery that lasted only one day when I specifically told them to check the battery. They did replace. The front end was or of alignment and the morons in service department could never fix, took it to Weber and they fixed first try. Car also had scratches in paint that I told would be fixed but all they did was dab a little touch up paint on and didn't even try and buff out, bunch of lazy good for nothing's at this dealership. Take my advice and shop any other place but... read more
Frequently asked questions about Schumacher Volkswagen of West Palm Beach
How is Schumacher Volkswagen of West Palm Beach rated?
Schumacher Volkswagen of West Palm Beach has a 4.7 star rating with 3,021 reviews.
When is Schumacher Volkswagen of West Palm Beach open?
Schumacher Volkswagen of West Palm Beach is open now. It will close at 8:00 p.m.