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SCW

4.9
  • Asheville, NC

About this business

SCW is a security and surveillance solution provider based in Asheville, North Carolina. We carry professional-grade physical security systems and fever detection devices that are easy to install. Our solutions are loved for their innovative features, incredible quality, and unparalleled support. We sell our systems directly so that you can cut out the middleman and get a great surveillance system at affordable prices! 

Location details

11 Richland Street a1, Asheville, NC, 28806, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
4.93,228 reviews
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Daniel T.'s profile image
Daniel T. 
on Birdeye

3 years ago

I just purchased and installed an SCW Lookout camera. It is incredible the view this camera gives, beginning with the detail at full zoom. We live on a river and 2.44 miles across the river is a lighthouse and a house next to it. With this camera, I can tell if there are people on the porch of the house and almost identify them. This cameras is great value for the money. And the Tech Support people, especially CJ, stick with you to solve all your install problems. 

Business response:

Thank you so much for your kind words, Daniel. We really appreciate you taking the time out to share your experience with us. Cheers, SCW 

Phil G.'s profile image
Phil G. 
on Birdeye

3 years ago

I began dealing with Ben months ago. We are building a home in the hills and wished for a system (interior and exterior) that met our security needs. Not only was Ben able to design a system based upon our house design, but he spent literally hours with me over a period of months as we tweaked the security system based upon our seemingly ever changing site plan. I initially chose SCW because a trusted friend (who does his research) recommended SCW. I can now see why. HIGHLY RECOMMENDED!  

Business response:

Thank you so much for your kind words, Phil. We really appreciate you taking the time out to share your experience with us. Cheers, SCW 

Kevin S.'s profile image
Kevin S. 
on Birdeye

4 years ago

Very knowledgeable crowd, could use any cheaper camera system but the tech support is unparalleled. Always helpful and their product line is always improving. Even amidst the pandemic! Keep up the great work guys.  

Business response:

Thank you so much for your kind words, Kevin. We really appreciate you taking the time out to share your experience with us. Cheers, SCW 

Grady H.'s profile image
Grady H. 
on Birdeye

4 years ago

Their customer support is what all companies should aspire to be. I made an order four years ago and it was time to upgrade and change my security camera configuration. They quickly pulled up my old system, gave me advice on upgrades, pricing, and solutions for new products and how to integrate my old hardware. Their support was as fantastic today as it was four years ago. I'm very impressed with their knowledge and solutions for security and budget. I can't give enough positive feedback. It is well deserved. They are... read more

Sam Z.'s profile image
Sam Z. 
on Birdeye

4 years ago

Sam Zippo I'm pretty sure this is my first review on a company but they really deserve it. Stu and everyone else I spoke to was absoultley amazing. I called quite a few times and they were always pleasant, patient and helpful. Best of all they are in America and speak English. 100% would recommend this company and it's employees to family and friends or anyone else for that matter.  

Business response:

Thank you so much for your kind words, Sam. We really appreciate you taking the time out to share your experience with us. Cheers, SCW 

gladys t.'s profile image
gladys t. 
on Birdeye

4 years ago

technical support with JB is amazing . He is highly experience very supportive . He has been able to get my surveillance cameras to be seen again in my iPhone and PC from NYC to Dominican Republic and vice versa MULTIPLE TIMES. I was with someone else for over an hour and wasn't able to resolved the issue. JB is very experienced and knowledgeable with all this new technology . He is a genius SCW need more employees like him . I WISH i can give him a 100 stars and not 5.Thank you 0JB a BIG HUG .I am so happy that SCW has e... read more

Business response:

Thank you so much for your kind words, Gladys. We really appreciate you taking the time out to share your experience with us. Cheers, SCW 

Robert R.'s profile image
Robert R. 
on Birdeye

4 years ago

The tech that helped me was very knowledgeable, friendly and resolved all of my issues. Very professional and a pleasure to work with !! 

Business response:

Thank you so much for your kind words, Robert. We really appreciate you taking the time out to share your experience with us. Cheers, SCW 

James C.'s profile image
James C. 
on Birdeye

4 years ago

The sales and tech support are awesome. I worked in customer service and technical support for over 40 years, and am impressed every time that I talk with these people. It seems to be all of the people, not just a few, so my compliments to the company leadership and managers for having the vision and commitment to invest in excellent support that is at the top of the industry. Well done. 

Business response:

Thank you so much for your kind words, James. We really appreciate you taking the time out to share your experience with us. Cheers, SCW 

James G.'s profile image
James G. 
on Birdeye

4 years ago

I researched numerous security camera companies for a couple months. After reading hundreds upon hundreds of reviews & facts about the companies & their equipment, I decided SCW was the right way to go for me. First of all, their online reviews & BBB score are amazing. Second, their customer service is second to none. And lastly, the way the company treats their employees is like someone I would love to work for! I called them on the morning of New Years Eve to ask a few questions & place my order. The owner of the company a... read more

Business response:

Thank you so much for your kind words, James. We really appreciate you taking the time out to share your experience with us. Cheers, Security Camera Warehouse 

Frequently asked questions about SCW

How is SCW rated?

SCW has a 4.9 star rating with 3,228 reviews. 

When is SCW open?

SCW is closed now. It will open on Friday at 9:00 a.m.