SecurCare Self Storage

Monica F. 

on Yelp

10 years ago

Love this place. So far no problems. Rented for approx one year. They call me every month if I forget to pay snd take cc over phone. Cutest service . 

Lorraine P. 

on Yelp

10 years ago

Alyssa, Krista and Luz are awesome- friendly and also efficient and courteous. The facility itself is clean and well lit. No complaints here! 

Mark R. 

on Yelp

10 years ago

The price was a little pricey. 4 star for the price but, the workers in the office were nice and the facility's were nice and clean not like other places. Maybe thats why it was pricey. But overall its a good place to rent if you want your stuff to be stored in a safe and clean storage. 

William W. 

on Yelp

11 years ago

Previous employees aside, this storage company was my first customer service in Cali.Krista has been a great help and is very knowledgable.From fees to use of the storage in general, everything was upfront.Always promt in returning e-mails.She sets the bar for anyone in this business.Also received help from two other employees, I think Bonney and a younger blonde who works weekends.Sad to leave , but our new apartment comes with storage.Highly recommend !Only one drawback loading ramp positions you in the way, unavoidable I ... read more

N C. 

on Yelp

12 years ago

This is an excellent storage facility with outstanding, friendly staff. We have an RV stored here and feel completely at ease with the security of the facility. We have had nothing but excellent interactions with Tim, who has been very helpful from our first encounter. When the first space we had turned out to be a problem for us, Tim very graciously moved us to a spot that was easier for us to maneuver our RV in and out. I have also observed him on more than one occasion deal diplomatically with a difficult customer. ... read more

chrys p. 

on Yelp

12 years ago

This seems to be an honest business. The employees have been very friendly and helpful. I found the "free" truck useful (not actually free- $20 for insurance was required) although the truck had a hole in the roof which got some of my stuff a little wet from the rain. (What is the insurance for if they aren't going to repair the truck, I ask?) The storage space seems clean and dry and I feel pretty comfortable about leaving my belongings there. My only real gripe is that their business hours don't seem especially long (... read more

Sarah H. 

on Yelp

3 weeks ago

Scammers. Similar to Jacks review, they bump the rent shortly after moving in. They send an email stating periodically they need to raise rent but it's not complex wide, it's just for the new customers who they can scam after you already moved in all your stuff. When it was El Camino Self Storage we had a unit for almost 2 years before rent was raised. When the elevator is "out of service" they could easily send a generic email so customers dont waster their time, Nope. Employees hop around to the different corporate lo... read more

Jack O. 

on Yelp

4 months ago

I've been a customer here for a little over a month. They lured me in with an attractive monthly rate, but I was barely moved in when they raised my rates. Nice predatory business practice, Securcare. I'd also add that access to the storage units is awkward and inconvenient through a slow and small elevator. Consider going elsewhere. 

Jeanenne R. 

on Yelp

a year ago

Saw a good deal for first month free and completed the online form for a reservation and scheduled it to start a month in the future. Got an email asking me to finalize the reservation, and the email confirmed the date that I selected.The email said I had to add payment info to finalize the reservation. I entered my credit card info, and then the lease agreement popped up, but the start date was today, not the date that I selected in the reservation form which was a month later. Therefore I did not sign the lease, which wa... read more