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SERVPRO of Birmingham, Troy
- Damage Restoration
- Birmingham, MI
About this business
Location details
280 N Old Woodward Ave, Suite 100, Birmingham, MI, 48009, United States
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Horrible experience! Serv Pro ruined my carpet and will not take responsibility. I need help to resolve this issue!!!!!
Business response:
Good morning, Gwen. The notes in your job file reflect that our team has tried to reach out to you in order to rectify this issue. Please feel free to reach out at 248-439-1160 to speak with our operations manager to discuss further details.
The team was quickly responsive and in constant communication with our flooded basement situation.
Business response:
Thank you for the amazing feedback, John! We're happy to hear that you thought our team excelled in our response and communication to your flooded basement. We hope you don't need to use us again, but please know we're always here to help if you do!
I’m a senior and needed special attention regarding my homes problem. ServPro was more than understanding and professional on every level of service. Highly recommend. A+++++
Business response:
Thank you for the amazing testimonial, Diane! We're so glad we were able to help when you needed it!
The response to the job that I had was overdone too many people too many trucks, too many items that they bill to my insurance company, sucking all of the money away from construction and into their own hands for reclamation and cleaning.
Business response:
Thank you for taking the time to share your feedback. We are surprised and concerned to hear about your experience, as it does not reflect the high standards of service and integrity we are committed to at SERVPRO. We take all feedback seriously and would like to understand more about your specific situation. We encourage you to reach out to us directly at 734-992-3138 so that we can address your concerns personally and in more detail. We are committed to ensuring the satisfaction of all our clients and would appreciate th... read more
Frequently asked questions about SERVPRO of Birmingham, Troy
How is SERVPRO of Birmingham, Troy rated?
SERVPRO of Birmingham, Troy has a 4.6 star rating with 150 reviews.
When is SERVPRO of Birmingham, Troy open?
SERVPRO of Birmingham, Troy is open now. It is open 24/7.