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Shafer Heating & Cooling, LLC
- Heating & Air Conditioning/HVAC
- HIllsboro, OH
About this business
Location details
970 W Main St, HIllsboro, OH, 45133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:00 p.m. | |
| Tue | 7:30 a.m. to 4:00 p.m. | |
| Wed | 7:30 a.m. to 4:00 p.m. | |
| Thu | 7:30 a.m. to 4:00 p.m. | |
| Fri | 7:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedThey put our new heating/ac unit in just a couple days ago. Very nice, professional, and helpful! Highly recommend
RecommendedThis company has extremely good staff, reciently the install crew did a fantastic job with my furnance/heat pump. Very protective of my flooring, cleaned up well, answered my questions. I would highly recomend them for your HVAC service company! Special ✨🌟⭐for both John and Tyler good work guys.
RecommendedHighly recommend! The guys did a great job getting our new hvac system in quickly! All three guys that came were super friendly and very informative of the new system! And Shawn was very helpful in which system to pick!
RecommendedThe company is always great. Everyone is so helpful & polite. Everything is explained thoroughly & done quickly!
RecommendedThey installed our new heat and a/c unit today. They were knowledgeable and pleasant. Got finished in a timely manner. I would recommend to anyone who needs a new unit or a repair
RecommendedI was completely flabbergasted with my situation and Wayne Mills got me squared away and straightened me out, quick, fast and in a hurry. This guy took the time to patiently help out this crotchety old timer; genuine professionals and business!
WOULD NOT RECOMMEND THEM TO CHANGE MY FILTER AT THIS POINT.
Business response:
Hi Jessica — thank you for sharing your feedback. We take all concerns seriously and always want to ensure homeowners are treated fairly and respectfully. That said, we’re unable to resolve or discuss specific service details in a public forum. We’d be more than happy to review the situation directly with you and ensure everything has been handled appropriately within manufacturer guidelines and warranty terms. Please contact our office directly and ask to speak with a member of our leadership team so we can look into this... read more
Business response:
Hi Tristin, thank you for letting us know. This isn’t the level of service we aim for, and we would appreciate the chance to understand what happened so we can address it properly. Please message us whenever it’s convenient — we’re here to help.
They call for an appointment and then text and call with a sophisticated customer service system then just don’t even show up. Then after appointment window they call and say they had employees call off so it will be another day. They pick the date then just don’t show. You wait all day and even get a text of the background clearance of a guy that called off for the day. Don’t join their club as this is how you get treated.
Frequently asked questions about Shafer Heating & Cooling, LLC
How is Shafer Heating & Cooling, LLC rated?
Shafer Heating & Cooling, LLC has a 4.9 star rating with 1,413 reviews.
When is Shafer Heating & Cooling, LLC open?
Shafer Heating & Cooling, LLC is closed now. It will open tomorrow at 7:30 a.m.