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Shawn Murphy of Mutual of Omaha Mortgage
- Mortgage Lenders
- Columbus, OH
About this business
Location details
355 E Campus View Blvd, Suite 200, Columbus, OH, 43235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Shawn was incredibly attentive and responsive. I was a first time home buyer and he was able to clearly and concisely answer all of my questions (no matter how menial or basic). The Mutual of Omaha team also hustled as we were pushing to close in 30 days.
Business response:
Thank you, David, for the wonderful review. Your kind words mean a lot to me. I'm really glad I could help make your first-time home buying experience a smooth one. Making sure that all your questions were answered, no matter how simple or complex, was my priority. Our team at Mutual of Omaha Mortgage always strives to meet our customers' timelines and I'm happy we could get you to close in thirty days. Looking forward to assisting you in the future.
Verified by Mutual of Omaha Mortgage
Shawn was amazing to work with! He kept us in the loop at all times and made the whole process exciting and educational. We would highly recommend Shaw to anyone.
Business response:
Thank you so much, Spencer! It was an absolute pleasure working with you. I'm glad to hear that you found the process to be both exciting and educational. At Mutual of Omaha Mortgage, we strive to keep our clients informed and engaged every step of the way. Your recommendation means a lot to me and I'm thrilled to have been able to provide a 5-star experience for you. Looking forward to assisting you in the future if needed. -Shawn Murphy
Verified by Mutual of Omaha Mortgage
Shawn walked us through fixing our credit and getting the scores higher. He's been there for us for any questions we may have and was available. Shawn has been fantastic to work with and closing on time on our new home!
Business response:
I'm really glad to hear that you had a positive experience, Amanda. Helping you improve your credit scores and guiding you through the process was my pleasure. Your satisfaction is my top priority and I'm happy I was able to be there for you and ensure a timely closing on your new home. I look forward to working with you again in the future. Thanks for choosing Mutual of Omaha Mortgage and for the stellar 5-star rating!
Verified by Mutual of Omaha Mortgage
Shawn was able to get us approved for a conventional loan . Instead of an fha loan. Which came a complete surprise. As other lenders told us we didn't or could not get one.
Business response:
I sincerely appreciate your honest rating and feedback, Mark. Your experience is important to me and Mutual of Omaha Mortgage. I'm glad that I could help you secure a conventional loan, contrary to your initial expectations. I continuously strive to provide the best possible service and it seems like in your case there's room for improvement. I would appreciate if you could share more details about your experience so that I can learn from it and improve. Thank you once again for choosing me to assist you with your mortgage n... read more
Verified by Mutual of Omaha Mortgage
He answered every call even when he was on the golf course. He was even on vacation and made time for my issues. I will definitely recommend Shawn and MOO for mortgage services. Thanks
Business response:
I'm thrilled to hear about your positive experience, Aaron! It was my pleasure to assist you with your mortgage needs even when I was away from the office. Your satisfaction is my top priority, and your kind recommendation is greatly appreciated. Don't hesitate to get in touch if you need anything else. Thanks for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Shawn is great to work with. He seems to always be on the clock and very responsive to any questions or concerns. Just someone that does their job well, which is hard to come by now-a-days. We had a very complex purchase situation and he walked us through every step.
Business response:
Thanks for taking the time to leave such a detailed review, Leonardo! It's great to hear that you appreciated the level of service and responsiveness. Assisting with complex purchases is part of the job, and I'm glad to have been able to make the process easier for you. Your feedback is valuable, and I'm thrilled to see that I've earned a 4.33 star rating from you. Always here to help at Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Very responsive
Business response:
I appreciate your feedback, Ryan! I'm glad to be recognized for being responsive - it's something I really strive for in my work at Mutual of Omaha Mortgage. I'm thrilled that you had a 5-star experience. If you have any other needs or questions in the future, do not hesitate to reach out. Thanks again, Ryan!
Verified by Mutual of Omaha Mortgage
Shawn is great to work with. He seems to always be on the clock and very responsive to any questions or concerns. Just someone that does their job well, which is hard to come by now-a-days. We had a very complex purchase situation and he walked us through every step.
Business response:
Thanks for taking the time to leave such a detailed review, Leonardo! It's great to hear that you appreciated the level of service and responsiveness. Assisting with complex purchases is part of the job, and I'm glad to have been able to make the process easier for you. Your feedback is valuable, and I'm thrilled to see that I've earned a 4.33 star rating from you. Always here to help at Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Shawn was in incredibly responsive while also being supportive and very easy to work with. He was quick to answer any questions and was very transparent throughout the entire process. My realtor and really everyone else that communicated with him throughout the process were quick to praise how nice it was to work with him.
Business response:
Hi Brandon, I appreciate your kind words and the 5-star rating! It was a pleasure to work with you and ease your mortgage process. I always strive to be responsive, supportive, and transparent. It's great to hear that your realtor and others enjoyed the experience as well. I look forward to working with you in the future, should you need anything else! Thanks again, Shawn Murphy, Mutual of Omaha Mortgage.
Frequently asked questions about Shawn Murphy of Mutual of Omaha Mortgage
How is Shawn Murphy of Mutual of Omaha Mortgage rated?
Shawn Murphy of Mutual of Omaha Mortgage has a 4.8 star rating with 172 reviews.
When is Shawn Murphy of Mutual of Omaha Mortgage open?
Shawn Murphy of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.