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Shawn Murphy of Mutual of Omaha Mortgage

4.8
  • Mortgage Lenders
  • Columbus, OH

About this business

FinanceMortgage Lenders

Location details

355 E Campus View Blvd, Suite 200, Columbus, OH, 43235, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8172 reviews
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Robert Carson C.'s profile image
Robert Carson C. 

Verified by Mutual of Omaha Mortgage

2 years ago

Very personable service. We always got a call back within a very reasonable amount of time. He was always sure to answer any questions we had in a clear way. If I had to work with a lender again it would be Mutual of Ohmaha. 

Business response:

I truly appreciate your kind words, Robert. I'm thrilled to hear that you were satisfied with the service provided. It was a pleasure to assist you and I'm glad I could make the process easier for you. I'm here anytime you need assistance. If you ever need to work with a lender again, I hope you'll think of me at Mutual of Omaha Mortgage. Thanks for the high rating! 

Michael Moyer J.'s profile image
Michael Moyer J. 

Verified by Mutual of Omaha Mortgage

2 years ago

The rate was competitive enough I didn't have to talk to 20 people. Shawn was very upfront and explained everything well. When I had questions he replied quickly. 

Business response:

I'm delighted to hear your positive feedback, Michael. It was my absolute pleasure to assist you and provide quick responses to your queries. I strive to keep our process as straightforward as possible, and I'm glad to know that you found the rate competitive. Your satisfaction is my priority. Please do not hesitate to get in touch if you need any further assistance. Thank you for choosing Mutual of Omaha Mortgage and for your 5-star rating. Shawn Murphy 

Jennifer Lynette Bri C.'s profile image
Jennifer Lynette Bri C. 

Verified by Mutual of Omaha Mortgage

2 years ago

What made our experience great is Shawn!! He was very warm, gentle, friendly and treated us like a family member. When we were discouraged by anything Shawn was very real, positive and loving like a family member!! He is the BEST Loan officer I have ever worked with!! My husband and I will miss Shawn’s very family oriented style! We always felt cheerful and positive whenever we were talking to Shawn!! Thanks a Million for making all our dreams a Reality!! Jennifer and Bob 

Business response:

Jennifer and Bob, Your review genuinely warmed my heart and I can't thank you enough for your kind words. I strive to make every client feel like part of the family and it means the world to me that you felt this connection. I thoroughly enjoyed working with you both and helping you realize your dreams. Knowing that you felt encouraged and positive during our interactions is incredibly rewarding. Remember, just because we've completed this part of your journey, doesn't mean our relationship ends here. I'll always be around... read more

Jihwan O.'s profile image
Jihwan O. 

Verified by Mutual of Omaha Mortgage

2 years ago

........... 

Business response:

I'm grateful for your review, Jihwan. It's good to know you had a positive experience with me at Mutual of Omaha Mortgage. I strive to provide the best service and your rating of 4.66 out of 5 stars really validates my effort. Thank you for taking the time to share your thoughts. I hope to have the opportunity to assist you again in the future. 

BLANCA M H.'s profile image
BLANCA M H. 

Verified by Mutual of Omaha Mortgage

2 years ago

The last minute changes, having to change closing date to the next day. Other than that it was great! Thank you Shawn!!! 

Business response:

I'm thrilled you had a great experience, Blanca! I apologize for the last-minute changes and the shift in the closing date. This isn't typical, and I appreciate your understanding. Your positive feedback means a lot to me and the Mutual of Omaha Mortgage team. Please don't hesitate to reach out if you need anything in the future. Thank you for choosing us for your mortgage needs. 

Jihwan O.'s profile image
Jihwan O. 

Verified by Mutual of Omaha Mortgage

2 years ago

........... 

Business response:

I'm grateful for your review, Jihwan. It's good to know you had a positive experience with me at Mutual of Omaha Mortgage. I strive to provide the best service and your rating of 4.66 out of 5 stars really validates my effort. Thank you for taking the time to share your thoughts. I hope to have the opportunity to assist you again in the future. 

Terron Gatlin S.'s profile image
Terron Gatlin S. 

Verified by Mutual of Omaha Mortgage

2 years ago

quick responses to questions 

Business response:

I appreciate your feedback, Terron. I'm glad to hear that you found my responses helpful and timely. At Mutual of Omaha Mortgage, we strive to provide the best service possible. Your rating indicates that there might be areas of improvement. Please feel free to share any additional comments or suggestions. Looking forward to serving your future needs. 

Terron Gatlin S.'s profile image
Terron Gatlin S. 

Verified by Mutual of Omaha Mortgage

2 years ago

quick responses to questions 

Business response:

I appreciate your feedback, Terron. I'm glad to hear that you found my responses helpful and timely. At Mutual of Omaha Mortgage, we strive to provide the best service possible. Your rating indicates that there might be areas of improvement. Please feel free to share any additional comments or suggestions. Looking forward to serving your future needs. 

Max S.'s profile image
Max S. 

Verified by Mutual of Omaha Mortgage

2 years ago

Shawn was very helpful and responsive. 

Business response:

Thanks for the stellar review, Max! I'm glad to hear that you found my service helpful and responsive. Your satisfaction is my top priority at Mutual of Omaha Mortgage. Don't hesitate to reach out if you need anything else. Thanks again! 

Frequently asked questions about Shawn Murphy of Mutual of Omaha Mortgage

How is Shawn Murphy of Mutual of Omaha Mortgage rated?

Shawn Murphy of Mutual of Omaha Mortgage has a 4.8 star rating with 172 reviews. 

When is Shawn Murphy of Mutual of Omaha Mortgage open?

Shawn Murphy of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.