This profile has been claimed by the business owner or representative.
SimonMed imaging - Winter Park II
- Diagnostic Imaging
- Winter Park, FL
About this business
Location details
1915 Aloma Ave, Winter Park, FL, 32792, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This office is unorganized and the employees are rude. A patient was there today and the nurse could not read her name correctly.?she said I cant read your writing in front of all of us. Then to top it off I was never called for my appointment and I left after 45 minutes.They never checked me in. I called my doctors office and I will be going somewhere else.
I was called on a Saturday to be told that my order for breast imaging was canceled by my doctor. She sais she would hold my spot and give me time to contact my doctor. Monday the doctor's office said they never canceled the order. When I called Simon med they said your appointment was filled. It took a long time to get them to decide to fit me in the schedule ******** the facility, the tech did the ultrasound of and the axillary lymph node area. Repeated calls for results of these test have been met with the statement "it w... read more
Call Center in ******* HORRIBLE! Just trying to schedule and got hung up on over and over. Gave ALL inform to one individual and then hung up on to call back and have to give ALL to a completely different ******. When I said I was going to call the location direct it was a no...no...no.The second ****** was a man and was extremely condescending..... and completely inept. I hung up!! Should be fired!Go somewhere else.
Horrible! Had 6:45 am appointment today. Front desk person was late. Ignored me when I walked in. Finally, front desk person says, "What's your name?" Not good morning. Not may I halep you. Front desk person then says, "We don't do that test here." WHAT?? SimonMed scheduled the appointment with the doctor's order in hand explaining the testing procedures in detail. Front desk person again says, "We don't do that test here." No apology. No offer to reschedule at another location. Horrible, horrible customer service along with... read more
Terrible just trying to make a $10 payment. Didn't want to do it on-line so called 4 different numbers and it was as if I were in the twilight zone caught in a never ending transfer nightmare. Finally reached a human in ******** and asked for an address to send my payment, which was a PO Box in *****. Have decided to walk-in to the location I received my imaging. Will never do anything with SimonMed again. If I could give less than 1 star I would.
HORRIBLE!!!!HORRIBLE!! HORRIBLE!! STAY AWAY!!!! SCHEDULING A NIGHTMARE.. SIMON MED A NIGHTMARE AND MGR. ******* IS INCOMPETENT, UNPROFESSIONAL AND COMPLETELY INEPT! WORKER NAMED FAITH W/PINK HAIR IS RUDE, SMIRKING &LAUGHING , HUMILIATING AND INSULTING TO MY WIFE AND I. THEY SHOULD BE INVESTIGATED BY THE MEDICAL BOARD AND HAVE THEIR LICENSE REVOKED!!!!!
I was burned from the mri. My face, lip , tongue upper arm with large blisters. Medical gown was not given. I had no medal on me. I want answers as to how I could be so burned
Did not provide upfront prices, told me it was covered by my insurance. It was not. Would not take payments. Forced me into a billing through imaginepay. Upcharged for payment plan. The canceled payment plan. Started new payment plan with upcharge again, through no fault of my own. Horrible experience, terrible customer service unethical billing practices in my opinion.
I was referred to Simon Med Imaging by two chiropractors who are good colleagues of mine. I presented myself as a doctor inquiring about the costs of imaging related to various body parts, i.e. low back elbow etc., which insurances they accept and what the cost would be if a patient paid out of pocket. The person(s) I spoke with had difficulty understanding my question and when finally one operator acknowledged the clarity of my inquiry, I was left hanging on the phone for more than twenty minutes before I had to hang up. Th... read more
Frequently asked questions about SimonMed imaging - Winter Park II
How is SimonMed imaging - Winter Park II rated?
SimonMed imaging - Winter Park II has a 3.6 star rating with 1,423 reviews.
When is SimonMed imaging - Winter Park II open?
SimonMed imaging - Winter Park II is open now. It will close at 4:30 p.m.