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SimonMed imaging - Winter Park II
- Diagnostic Imaging
- Winter Park, FL
About this business
Location details
1915 Aloma Ave, Winter Park, FL, 32792, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 4:30 p.m. | |
| Tue | 08:00 a.m. to 4:30 p.m. | |
| Wed | 08:00 a.m. to 4:30 p.m. | |
| Thu | 08:00 a.m. to 4:30 p.m. | |
| Fri | 08:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My issue is with billing. Called to inquire about out of pocket cost I paid for 2025 which they provided. The agent continued to inform me of multiple overpayments dating back to March of 2025 and continuing to now. Amount of overpayment to date is over 1600 dollars. Told because of open account activity they have to close it out before refund can be sent. Its been over a year since overpayments had started. I get at least one scan a month and from the way their holding my money due to account activity i will never see these... read more
Very difficult to get an appointment. And, they can't keep track of your information. They will ask for the same information over and over in order for you to get on the schedule. Once you have the work completed, it can take a very long time to get the results. Had a CT Scan done for an urgent medical issue, and it took day, and numerous calls, to get the report from the radiologist, which delayed the ability to seek medical treatment.
First, they told me I did NOT have an appointment after TEXTING ME SEVERAL TIMES THE TIME, DATE, AND LOCATION. I HAD TO GO TO A DIFFERENT SIMON MED.**THEN** they tried to DENY OUR COVERAGE BY SENDING OUR CLAIM TO THE WRONG INSURANCE COMPANY I SPENT OVER 1 HOUR ON THE PHONE WITH THEIR BILLING DEPARTMENT.**WHAT SIMON MED IS DOING IS FULLY INTENTIONAL**THEY SHOULD HAVE A CLASS ACTION LAWSUIT FILED AGAINST THEM TO STOP THEIR INCOMPETENT, CRIMINAL ACTIONS.
Scheduling with them was the worst experience I have ever had trying to make an appointment for a medical procedure. The person taking the call tried to tell me I didn't live where I live, told me I was having 2 procedures when only one was ordered and scheduled both procedures. I am a physician and I know what was ordered! Her command of English was so poor that I had to repeatedly ask her to repeat, but she refused. I deal with a lot of immigrants in my own medical practice and I have never had such difficulty dealing with... read more
Terrible mistreatment by a technician named ****. Went for an MRI on 3/9/26- was mistreated and condescended by this technician. I chose not to stay silent & wrote a ****** review. SimonMed responded apologizing for the inconvenience & suggesting I contact them via email which I did. Have not heard from them.
I paid extra for Mammogram + Heart but only received a report for Mammogram +. The worst part is no one can resolve the issue tor me. I have called and emailed a few times and they dont provide the Heart results nor refund me. I was charged twice on my credit card statement by SimonMed and they have told me there is nothing they can do. Im so surprised by this and dont believe it.On the same day as my mammogram, I had a bladder ultrasound. The tech mentioned she was scanning my uterus to make sure nothing was seen there. I o... read more
WE WERE TOLD TO ARRIVE AT 7:45 AM FOR AN 8:00 AM APPT THE DOORS OF THE FACILITY DIDN'T OPEN UNTIL 8:00 AM NO ACCOMODATION TO WAIT OTHER THAN STAND FOR 15MINS AN 82YR OLD WOMAN , WAITED FOR AN HOUR TO BE TOLD SHE WAS NOT HYDRATED ENOUGH FOR THE PROCEDURE AND WOULD NEED TO RESCHEDULE INSTRUCTION WERE NPO PAST MN OTHER THAN WATER HOW MUCH WATER WOULD SHE CONSUME DURING THE HOURS OF MIDNITE AND 7:45 AM PLS HIRE STAFF THAT ARE MORE KNOWLEDGABLE THAN TO GIVE THOSE TYPE OF INSTRUCTIONS AND ACT AS IF IT'S THE PATIENTS FAULT TESTING ... read more
They won't stop calling me. I have told the repeatedly to remove me from the system but as soon as I answer to tell them that the calls increase. This has been going on for 6 months.
This is a horrible company. For scheduling or inquiries they put you on hold for up to an hour, then it's very common to get disconnected. When you do get a live person, they can barely speak English. They always charge the wrong amount of money for a procedure. It takes about 10 microseconds to charge my credit card, but when they finally figure out the true amount, it takes 3 months to be reimbursed. There is absolutely nothing good about this company, but the ceo doesn't care because he gets a multimillion dollar salary n... read more
Frequently asked questions about SimonMed imaging - Winter Park II
How is SimonMed imaging - Winter Park II rated?
SimonMed imaging - Winter Park II has a 3.7 star rating with 1,592 reviews.
When is SimonMed imaging - Winter Park II open?
SimonMed imaging - Winter Park II is open now. It will close at 4:30 p.m.