SimonMed imaging - Winter Park II

James M 

on BBB

2 weeks ago

I had a ** Scan of my abdomen and pelvis with contrast. SimonMed completely missed an internal hernia. I have tried to contact the Radiologist and SimonMed refused to talk to me. They insist my Doctor would need to make the request.I had the ** Scan on 5/12/2026 I was in the ** at ************************* ** a month later. They prebill you and will turn you over to collections for none payment. They will ruin your credit and put people in financial distress. But they will not talk to you when they mess up. 

Tom C 

on BBB

3 weeks ago

They are either incompetent or intentionally fraudulent. I provided them my ********************** insurance info and they sent me two bills claiming my insurance rejected the **** This is the same card all other medical providers have easily used to submit claims I finally contacted my insurance company and they said the claim was never submitted to them. I checked the claims submitted and SimonMed was not present. They sent me bills for roughly $1400.00. My insurance company contacted SimonMed and suddenly the claim was su... read more

Wade C 

on BBB

a month ago

They get 1 star for the ones doing the imaging they are great from the front desk to the scheduling they **** . I had three apointments scheduled that they canceled. They then rescheduled them for a month later. I then had issues with insurance for one of the three apointments. I called and asked them not to cancel because I was appealing the depile for service. One week before that third applinmet which was finally approved by the insurance company they canceled that one. They disregarded the notes on the order said not can... read more

Charles R 

on BBB

a month ago

One star is one star too many for them. I wish I could do zero or negative.Please avoid them at all costs. They cancel appointments last minute without notification, when scheduling online they show times and dates that are not available and it changes the date when you book, and their staff is rude and unprofessional. 

Sandra B 

on BBB

a month ago

This is the worst place - their equipment is old and half the time broken down - their (supposed radiologist) are inconsistent with their reporting on findings of Xray. It takes them forever to get an xray report to you I am going to request my doctor to no longer have me go to this unprofessional and unequipped place. They take people's lives into their hands and don't have the staff to manage. Any recommendations for better imaging places in *******? This is the bottom of the pit 

Ramdath B 

on BBB

a month ago

Recently had a scan at *************, had no copay. Few months later I owed $200 copay. Seriously? Heard that this is a regular issue with Simon Med. 

Brenda N 

on BBB

a month ago

I am convinced Simon Med is involved in fraudulent billing. I started coming here a few years ago for mammograms and breast ultrasounds every 6 months. After each time I would receive a bill that would not match my *** statement from my insurance company. I had to call each time to dispute the bill. They usually complied with my insurance company after a couple phone calls. The most recent bill they did not agree with my insurance and wanted an extra $300 over my EOB. I went on their website and paid what my insurance compan... read more

Breena K 

on BBB

2 months ago

My child was just turned away and refused to have an MRI performed because his 19 y/o sister took him instead of a parent (after confirming over 18 was allowed to take him). I IMMEDIATELY called, and spoke with someone "not in that office, in central scheduling", who said "I am reading the notes and there was a moment that his guardian walked away from him when they tried to bring him back to the back so he would have been alone and he is not allowed to be alone so they had to send him away", I said that is not what happened... read more

Ken R 

on BBB

2 months ago

My doctor scheduled me for a procedure that required several X-Rays and an ***. Those were referred to *****-med. *****-med contacted me via ************* within a day. I called them but they only had the X-Ray referrals - not the *** yet. They then proceeded to text, e-mail me and voice messaging daily for over a week. The *** was finally approved and I called to set up the appointments. The scheduler who I dealt with was evidently very new (he took nearly 20 minutes while constantly correcting himself.) Imagine my surprise... read more