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SimonMed imaging - Winter Park II
- Diagnostic Imaging
- Winter Park, FL
About this business
Why Choose Us SimonMed Imaging and its affiliates have been serving the community for over 30 years. Our mission is to provide best-in class affordable care through the use of advanced technology. We have patient-focused staff and highly trained medical professionals. SimonMed has over 160 convenient locations across 11 states and provides late night and weekend appointments to accommodate patients.
Location details
1915 Aloma Ave, Winter Park, FL, 32792, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had to call scheduling 3 times for my my bilateral ***s because they screwed it up twice.We arrived at the *** location which is ***************** 15 minutes ahead of time. Almost 90 minutes later they called us back. I am in a leg immobilizer and unable to bend my leg and my other leg is injured as well. The location did not have a wheelchair that was outfitted for leg stability. Keep in mind that I informed the scheduler with each call that I am immobile and would need assistance. After meeting the *** tech, we found out... read more
I am constantly being harrassed by phone calls and texts about scheduling an appointment. I hate Simon Med and would never go back there. This has been going on for weeks. I have asked multiple people to stop to no avail. Do I need to do a cease and desist letter. This is HARRASSMENT! I an reporting this to the *** and many other places. THIS HAS TO STOP, WHAT THE **** IS WRONG WITH YOU PEOPLE????
Simonmed Imaging provides terrible customer service for scheduling. I recieve calls from recordings, claiming to be "*****" but if I don't answer the unidentified phone number, there is such a delay between when their message plays and the voicemail times out. All I get is a 30 second blank message. When I finally figure out it is the Kab, and answer, it is simply a message to call them. When I call back, I am placed on en extended hold. I tried the website, but there is no way to tell them I already had the test performed a... read more
My daughter was sent home from her doctor with an order for a CT scan with the letters STAT written larger than life across the page. Called to schedule and I was told "STAT" just means to schedule with SimonMed as soon as possible. First available appointment is over a week away. Transferred to a supervisor and the call disconnected. 30 minutes gone. Joined the online chat queue. Another 20 minutes waiting before I received the message "The chat has ended because agents are no longer available." DO NOT EVEN BOTHER WITH ***.
I recently faced significant challenges with Simon Med Imaging while trying to secure an MRI for my husbands severe back injury. This experience revealed critical service deficiencies that need addressing:1) Referral Issues: Our referral was mistakenly sent to the wrong insurance company, and my husband was incorrectly informed that it had been pre-authorized, delaying essential care and worsening his condition.2) ************** Inefficiency: Attempting to resolve these issues led to an extremely frustrating morning. Each ca... read more
Worst place to get your image done ..walk in for my 8:30am appointment to find 15 people sitting down waiting to be call turn around and saw papers on the reception area window ?? stating "we are having a staff meeting " will be with you shortly... 10:30am the crowd gets bigger people asking questions why don't you have the meeting after the patient leave at 5pm No answers..than I check in and was told $375 for an MRI of my back ..I said GOOD BYE ..Girl came back and said we can do it for $100 i look at her and said ..I woul... read more
Old outdated equipment. Untrained staff. Unprofessional. Scheduled for chest CT, no contrast, and abdomen CT with contrast. They insisted on doing both with and without despite VA's instructions. They messed up the contrast by not running the IV properly and trying to blame me! Tech fumbled around and seemed unsure of what she was doing. ****. Dismissive and unprofessional. A painful nightmare. **** does not have complete command of English. Totally uncaring. There must be a ************* or AG's office I can file a complain... read more
Go somewhere else, this place is not professional at all. The *** machine is Old and the loudest I've ever heard, my *** images came out terrible and dark. It's been a week and a day and I still don't have the *** Report.
Do not trust them for your imaging needs! I had a scan 3 yrs ago at a clinic for my legs and was told I have venous insufficiency and my ** wanted me to get another scan after I moved to ******* and the way they did it at ***** was way less in length for testing and it came back that I didn't have venous insufficiency I then went to see a vein ** and they did one and it confirmed I still have it. I also went in for a scan in my neck and they said I had no issues but in fact I do have a fake disc and arthritis in the disc bel... read more
Frequently asked questions about SimonMed imaging - Winter Park II
How is SimonMed imaging - Winter Park II rated?
SimonMed imaging - Winter Park II has a 3.6 star rating with 1,375 reviews.
When is SimonMed imaging - Winter Park II open?
SimonMed imaging - Winter Park II is open now. It will close at 4:30 p.m.