Solis Mammography Phoenix

Sandy M. 

on Yelp

5 years ago

First of all, they confirmed my appointment after my appointment time. Immediately upon arrival, coming out of the hot Phoenix summer air, they took my temp and said it was too high -- 98.8. I had taken my temp before arriving and it was 97.2. They said they would take it again because it was hot outside. Then it was 98.6, which is normal. They said that wasn't good enough. They had to wait a few minutes and take it again. Then it was 97.8. They thoroughly angered me. I don't know why they don't wait 5 minutes to be... read more

Juniper K. 

on Yelp

5 years ago

Sadly Solis has transitioned from a motto of "we care" to "we profit". Over the years, I had 3 scans all done by the same radiologist at one of Solis original locations, now consolidated to here (most likely to reduce overhead). This is incredibly important for those who have "fibrous" breasts, which is a lot of us gals! As a medical practitioner I know that a radiologist can quickly see patterns year after year and understand it's nothing more than your genetics with no need for false positives or additional testing which c... read more

Rachel L. 

on Yelp

5 years ago

My appointment was at 12:30....I arrived at 12:20....waited over an hour. Kept asking what the hold up was. An employee told me she would check for me. She walked to her desk and never got back up after 10 min. Not efficient and a waste of time. I should also point out that my bestie had a 12:30 appointment and was seen immediately. I also watched patients check in at 1:00 get seen immediately. 

Alicia-Randy A. 

on Yelp

6 years ago

The company called me about the review and apologized. But nothing else was done. I'm not sure what happened to the employee. But on top of all of this I called a month ago and requested my cd results be mailed out to me for my surgeon to see and they said they would and it would be delivered in 7 days ... a month later and my appt monday I still haven't received it... I call and they said they never sent it. It's still pending. For no reason. But they'll get it ready and I have to drive 45 mins to go pick it up because they... read more

Jl D. 

on Yelp

6 years ago

This is my second time getting my annual diagnostic ultrasound at Solis. My breast surgeon referred me to Solis, stating they were the best in the valley. For my 2019 exam, it was the last appointment of the day on a Friday. When I arrived, I was told they were not in-network for my insurance - which I gave them when I schedule the appointment weeks prior. I decided to proceed with the procedure. After the tech did the ultrasound, she went to get the Radiologist to review and give me the results. After waiting almost 30 minu... read more

Patrice K. 

on Yelp

6 years ago

I had been a patient of Dr Hanson,etc for 25 years. They sold the practice to another company before it was bought by Solis a few years ago. Now all the original practitioners unfortunately have retired. Fast forward to today. I made the appointment for my annual 3d Mammo, Breast Ultrasound and Bone Dexa a month and 1/2 ago. I made this appointment based on when a new to me particular female Radiologist who would be available since the last Radiologist in the original practice had retired. I checked in on time at 2:15 ... read more

Rachel S. 

on Yelp

6 years ago

I had an appt for tomorrow but the office called to say that my doctor never sent the order. I told the lady when I called that I haven't seen my obgyn recently and I just wanted to get a mammogram. Arizona state law states that I can go anywhere for a mammogram without a doctor's order. But apparently this is not the case for Solis. So the girl happily said "ok that's fine I will cancel your appt for tomorrow!" She could care less if they lost my business or not. Well that's great, but why didn't the lady tell me this ... read more

Robert K. 

on Yelp

6 years ago

Called and made an appointment around 10:00 AM for my wife, requesting to be seen at an earliest available time, 2:30pm was the only opening. While making the appointment, I specifically asked if having a primary doctor was required or necessary to be seen at Solis Mammography? The receptionist stated that it wasn't necessary and that my insurance was acceptable. Upon checking in I found out that I did need a primary doctor listed on file and would not be seen after all without one. Solis Mammography wasted my entire day, I ... read more

D B. 

on Yelp

6 years ago

Went in for annual mammo & ultrasound on March 1st. Appt was at 10:30, arrived on time and was taken back to change at about 10:40. I wasn't called in for the mammo until an hour later, and then it took another 40 minutes before I was taken back for the ultrasound. When I mentioned this and complained about the time I had to take off work for this I was offered a $5 starbucks card for my wait. I detest starbucks, and if I remember correctly $5 isn't even going to get you a coffee there. So after 2 hours, I'm on my way out a... read more