Kristen S. on Yellow Pages 9 years ago
03/27/2014, 15:20 PM
Sono Bello was the best experience I have ever had in any clinical setting, cosmetic or non-cosmetic.
Sono Bello was a perfect experience for me. I would choose Sono Bello Bellevue again for my procedure and will choose this practice for any future procedure I wish to have performed that they offer.
The reasons for my literal use of the word "perfection" is due to my experience from initial contact to post procedure:
1) I received a professional, non-pushy, informative phone call just minutes after I filled in the form on Sono Bello's website.
2) Upon calling to make an appointment, the office staff (every single one of them) was professional, inviting, kind, informed and helpful.
3) Upon the consultation, Sarah was professional, informative, not pushy, and had my best interest at heart. She gave me information and also her experienced opinion when I asked.
4) Upon pre-op appointment, the nurse was organized, kind, open to any questions. Again, my best interest was evident. Such a good choice of nurse.
The surgeon was experienced, well spoken, clear, concise, more-than-capable, organized and continued to extend all of previous best interest.
Everyone was on the same page.
5) Upon the day of appointment, the staff was welcoming, kind, efficient, knew exactly who I was and what I was doing there. Comforting, capable and professional staff were around me at all times.
6) I really liked the nurse/s. I may not remember much for the day of surgery, but I remember my FEELING and it was a good one.
Same for the surgeon. I really appreciated him and his support staff. Smooth and organized and pleasant environment.
7) Upon post op, information and follow up were timely, caring, relevant and they STILL to this day have my best interest at heart. I chose to do the VENUS post op and perfection is true about the VENUS staff as well.
In terms of the results, here I go again; the results are PERFECT. It's not very often you can use the word "perfection". Reason to celebrate when it can be used!
I would travel a long distance to your clinic specifically but am glad that I don't have to travel far.
Thank you Sono Bello. I appreciate you. People on our team appear to support one another and appreciate one another as well.
Congratulations on running an exemplary practice. I would travel a long distance to your clinic specficially but am glad that I don't have to travel far at all.