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South Kendall Animal Hospital
- Veterinarians
- Palmetto Bay, FL
About this business
Location details
14201 South Dixie Highway, Palmetto Bay, FL, 33176, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I have been a client of South Kendall for 20+ years. Dr Pane and his entire staff are genuinly caring and very knowledgeable. The hospital is clean and has the latest technology. Their prices are reasonable and they are far from money hungry (as mentioned by a prior reviewer). Dr Pane helped a friend of mine that found a stray kitten in need by heavily discounting his fees. And when I had to put my 17 year old cat to sleep, they waved me out the door and told me they would bill me later. They are very compassionate and trea... read more
I adore everyone here @ the clinic. The care and love they offer my furbaby Bella is without a doubt why I will always bring her here. 5 stars!!!
These are super, caring people. While waiting to adopt our three new kittens, we saw much more than dogs & cats in the waiting room. Monkeys, ferrets, birds, turtles, guinea pigs... you name it. Most vets stick to cats & dogs. These guys are talented enough to do it all, with a delightful staff backing them up. Worth the drive!
I have been taking my animals here since I was a teenager, over 20 years ago. Their service is excellent, I so appreciate they have a state-of-the-art lab on site Dr. Payne created so they don't need to send items out and "wait" before making a correct diagnosis or start treatment. They also take genuine heart-felt interest in the care of their patients. We've seen many Doctors' for various reasons over the years with dogs, reptiles and parrots. I believe their prices are just a slight bit on the higher side, but fair for e... read more
This Animal Hospital is one of very few AAHA certified- in short- they have to meet very high standards and they do! I came to them with a cat that was diagnosed (incorrectly) with a deadly disease by the Coral Reef Animal Hospital. I didn't believe the diagnosis and the Coral Reef vet felt I was in denial! After searching for a AAHA Clinic, at the recommendation of my former vet in NY, I found South Kendall Animal Clinic. Dr Weir confirmed suspicions, my cat was fine! The Coral Reef Vet refused to believe that he was... read more
I have been a client of Dr. Pane (now retired) for over 30 years and never had an issue. I will never return to this office after my last visit. I was offered a written teeth cleaning quote for $400 that ended up $4,000.00 as my dog laid under anesthesia. I accepted the original $400 quote with total assurance of its accuracy but once the doctor began the cleaning, the quote became invalid. My dog left the clinic, as I reluctantly paid half, with 1/2 his dental work completed. I was charged for additional fees never agreed ... read more
Business response:
Dear Janis, We are sorry to hear that you were unhappy with your experience at South Kendall. Our team is committed to providing the highest quality care with honesty, transparency, and compassion for both our patients and their owners. To clarify, a detailed treatment plan and estimate were reviewed with you prior to the procedure, and we have a signed copy confirming your understanding. The estimate clearly noted that extractions and medications were not included. We cannot determine the extent of treatment needed until... read more
I regret making an appointment at this vet. My dog died a little after on the same day after visiting South Kendall Animal Hospital. I think everything that transpired during the vet visit was the cause of accelerating my dogs death. I've been going there for years for my dog and my other pets and I will never come back to this vet again. I took her in for a check up and to get her nails cut. The vet diagnosed her and told me she had a heart murmur and then proceeded to draw blood. First attempt was on her front leg which wa... read more
Business response:
Dear M, We want to express our deepest condolences for the loss of your beloved pet and the distress you went through during your recent visit. Your dog's well-being and comfort are of utmost importance to us, and we can empathize with the challenges you faced during this difficult time. Upon examination, we discovered a severe heart condition, and despite our efforts to ensure your pet's safety, we regret that the process was overwhelming for you. Please rest assured that we genuinely prioritize the well-being of our patien... read more
Treat cats worse than dogs. I noticed the care with other patients vs. how they treated my mom and me with the cat. Very disappointing. This should be discouraging even as a dog owner because there could also be discrimination due to breeds.
Business response:
Hi Isabella, we apologize for any inconvenience you experienced. We are unable to locate your information in our system, but we take your feedback seriously. We would very much appreciate the opportunity to speak with you personally so we can investigate your feedback further. If you're open to talking, please let us know by reaching out to us at (305) 238-2030 OR clientservices@southkendall.com.
Fair weather vets. But when my cat was having an emergency, they wouldn't see him. Mind you, this is in the middle of the day, in the middle of a work week, and we were existing patients. They told us to take him to an emergency vet. Everyone knows that emergency vets are very expensive. And you have to do what you have to do... during night time and weekend hours. But in the middle of a normal work day? I, as a patient, would have NO PROBLEM waiting if someone brought their animal in for an emergency. I don't think an... read more
Business response:
Hello, Michelle- Thank you for sharing your feedback. We are so sorry to hear about your disappointment with us. Please accept our sincerest condolences to your family for your loss. The essence of our values and who we are start with patient-centric, compassionate care, and best-in-class service. Please know we’re doing everything we can to avoid turning anyone away, especially pet emergencies. Unfortunately, we had no available doctors and we’re experiencing an influx of appointments which has us operating at absolute max... read more
Frequently asked questions about South Kendall Animal Hospital
How is South Kendall Animal Hospital rated?
South Kendall Animal Hospital has a 4.6 star rating with 486 reviews.
When is South Kendall Animal Hospital open?
South Kendall Animal Hospital is open now. It will close at 6:00 p.m.