This profile has been claimed by the business owner or representative.
South Kendall Animal Hospital
- Veterinarians
- Miami, FL
About this business
Location details
9501 SW 160th St, Miami, FL, 33157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Fair weather vets. But when my cat was having an emergency, they wouldn't see him. Mind you, this is in the middle of the day, in the middle of a work week, and we were existing patients. They told us to take him to an emergency vet. Everyone knows that emergency vets are very expensive. And you have to do what you have to do... during night time and weekend hours. But in the middle of a normal work day? I, as a patient, would have NO PROBLEM waiting if someone brought their animal in for an emergency. I don't think an... read more
Business response:
Hello, Michelle- Thank you for sharing your feedback. We are so sorry to hear about your disappointment with us. Please accept our sincerest condolences to your family for your loss. The essence of our values and who we are start with patient-centric, compassionate care, and best-in-class service. Please know we’re doing everything we can to avoid turning anyone away, especially pet emergencies. Unfortunately, we had no available doctors and we’re experiencing an influx of appointments which has us operating at absolute max... read more
Any place one goes to get a service, the initial overall view one gets from the place is if they are willing to assist and can provide at the very least pricing (or brackets of such pricing) for a specific service. I called today 17 JUL at around 3:30 PM and talked to the receptionist (can't remember if her name was Melissa, call broke up a bit), but I was calling to get an estimate on teeth cleaning for a Shitzu who is about 15 1/2 y/o. I understand clearly such estimates will not be fully accurate, as it's not until exam... read more
Business response:
Hello, Mynor- Thank you for sharing your feedback. We are so sorry to hear about your disappointment with us. The essence of our values and who we are all start with patient-centric compassionate care and best-in-class service. We would very much appreciate the opportunity to speak with you directly so we can investigate your feedback further. If you're open to talking, please let us know by reaching out to us at (305) 238-2030 OR jperales@southkendall.com.
BUYER BEWARE NO ACCOUNTABILITY HERE! READ THEIR RESPONSE! NOT GOING BACK/ DON'T TRUST THEM WITH MY SWEET KITTEN GO TO PETCO INSTEAD!!!! (PETCO USED A UV LIGHT TO TEST FOR RINGWORM - WHICH IS HIGHLY CONTAGIOUS TO OTHER ANIMALS AND HUMANS After I rescued a feral kitten from Dixie Hwy, I immediately got a next day appointment to have the kitten examined and up to date with shots. At that time, doctor recommended the kitten package for all of her shots, $700. So I agreed and paid. During the visit Dr Weir noticed dandruff on... read more
Business response:
Hello Victoria W, Thank you for sharing your feedback. We are so sorry to hear that you and your family have contracted ringworm. Unfortunately, there is no way to determine where you may have contracted ringworm, as it is a fungus and thrives in warm and humid climates. Someone can contract ringworm through direct skin contact with other people, animals, and the environment, such as surfaces in common areas such as locker rooms and pool areas. Your family doctor can help diagnose and treat ringworm. When we examined your c... read more
South Kendall has gone swiftly downhill over the past couple of months. It's such a shame because they used to be great. It used to be warm and friendly but now feels cold. The staff and doctors don't seem to really love and care for the pets like they used to. They are always in a rush. Hopefully they're able to rectify this soon. For now, I have switched to Redland Animal Hospital and my family has switched to another vet on 184th street which has great reviews.
Business response:
Hi Sara, Thank you for your feedback. The essence of our values and who we are start with patient-centric, compassionate care, and best-in-class service. We’re sorry to hear you felt we didn’t meet these standards. We appreciate your speaking with our Practice Manager today and sharing your concerns. We hope you felt as if your concerns were heard, and we’re always glad to answer any questions you have. In the meantime, if you’d like to discuss anything further, please reach out to us at feedback@VeterinaryCaresandConce... read more
As a long time customer of South Kendall Animal clinic it pains me to give them a 1 star and they are only getting that cause I can't them "0". Dr. Bob was the heart and soul of this establishment, kind, caring and compassionate, he truly loved what he did and it showed, he cried alongside of me when I had to put my golden retriever down. However, since he left the practice it is not the same! I understand most practices do not accept walk-ins, however let's be honest, NO one really needs their local veterinarian when their ... read more
Business response:
Hi Ryan, Thank you for your feedback. We apologize that we weren't able to add your pet to our already stretched schedule. It's unfortunate, but we do sometimes have to refer patients to other locations or suggest returning for a later appointment, not only to allow our team the resources to provide appropriate care for pets already on the schedule, but to ensure your pet gets the level of care needed. While we recognize that this can be frustrating, we hope people understand that we need to maintain these standards to allo... read more
Dr. Weir is great but this place overcharges. Took my dog in one day to figure out what was wrong with her, had to go back again 6 days later and was charged for office visit. If they had done a thorough work up the first visit, we wouldn't have had to go back. Supposedly the first visit was "no charge" because the dog cane from animal services but nothing free about $189. Visit six days later and office visit charge and $203 later. That's how they get you. Sad.
Unfortunately, after more than 10 years I will not be using South Kendall Animal any longer. I had two very rude phone messages from Mimi about a situation that I know had been taken care of before. But today there was nothing she could do and she was just plain rude and ruined my day!
I've been going to this vet for almost 15 years. Until a few years ago I loved the staff, loved the fact that they always had a stray cat waiting for a home at the front desk, never had a complaint. Then he sold the practice. I never got a formal notice but could tell immediately something was wrong. The stray cats disappeared (no money in that). New staff with terrible attitudes. Now it was just a job. They had me pull my very old cats teeth, which ended up killing her. I brought my other cat in and some strange tem... read more
If u are looking for an Animal Clinic without any doctors available to get your pet checked, this is the right place, the receptionist ( pretty rude btw) she asked me what my dog had just to tell me that they did not have any available doctor so it would be better tomorrow, my question is, what is the point of a veterinary clinic without doctors, at least one should be to attend any case. And please if you are not able to have doctors available, at least look for a better receptionist
Frequently asked questions about South Kendall Animal Hospital
How is South Kendall Animal Hospital rated?
South Kendall Animal Hospital has a 4.6 star rating with 454 reviews.
When is South Kendall Animal Hospital open?
South Kendall Animal Hospital is closed now. It will open on Monday at 8:00 a.m.