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StaxUP Storage
- Self Storage
- Sun City, CA
About this business
Location details
27400 McCall Blvd, Sun City, CA, 92586, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
I went in yesterday to pick up a U-Haul rental I had reserved yesterday and not only was my rental unavailable but the dolly I had asked for was also unavailable. I know things happen so I'm patiently waiting as it took the Him 4 truck rental attempts and 3 calls to U-Haul to finally rent me a truck. Later in the evening I noticed I had been charged double so I called the store to let them know if the issue. The guy who answered happened to be the one who rented me the truck of course I didn't know that at the time, so I'm e... read more
I've rented a trailer from them 2 times to help with moving and both times they were great. Check in was quick and the trailer was brand new plus I was able to drop off after hours quick and easily. If in need of a uhaul this is the place to go!
Dave and Nick are amazing. They did a great job. Really understanding of my moving needs and helped me out a lot. Thanks guys !!
I'm so impressed with the above and beyond service I have received while moving into my storage Both Nick and David work very hard to help me And I observed how dedicated they are to customer service not just with myself but other customers too!
Thanks for such great customer service!!! Always friendly and professional this place always has great products and best of all military discounts thanks for supporting those who have served keep up the great service.
Very odd business practice of locking the doors for several hours during business hours. One use to freely see staff members on break or lunch so they put tinted the windows.
Very polite and quick service. Highly recommend. Second time choosing this place due to great service...
I had a 1:30 appointment to pick up a u haul trailer and they went to a 2 hour lunch and said they will not be back until 3 and the they have a sign that says uhaul closes at 4. I will never rent from them again.
Business response:
Hi Christopher, I never heard back after messaging you. We are sorry about your experience. I looked into it and have some updates for you. The first confusion is that your reservation was for Sun City Mini Storage (the facility next door), not our location. I contacted Uhaul and found the reservation on file. They have a sign that says they close uhaul at 4pm. Ours says we close at 4:30pm. This confusion happens too often as we are both uhaul dealers. If you did interact with our store I would love to hear more about that.... read more
Slow and terrible service. Go down the street and rent a Uhaul truck. This place has terrible customer service and has no motivation to move customers. There are other Uhaul stores near by that are able to get you in and out.
Business response:
Daniel, we are sorry about the poor customer service your experience. We have since made management changes at that location to help better address this and provide a better, quicker rental experience. We hope that you will consider us in the future and allow us to prove the positive changes going forward. Thank you.
Frequently asked questions about StaxUP Storage
How is StaxUP Storage rated?
StaxUP Storage has a 4.8 star rating with 422 reviews.
When is StaxUP Storage open?
StaxUP Storage is open now. It will close at 5:00 p.m.