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Steve White Volkswagen
- Car Dealers
- Greenville, SC
About this business
Location details
100 Duvall Drive, Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
No communication. Didn't reset clock after service.
I have spent over 3000 over the last 2 month plus over and has been and issue over and issue after I get out of there and is they all is about more money and money and expensive repair but I am done. Customer and loyalty to the brand and to the business is not worth it anymore so I will do like everyone is doing looking at my options and work through all the offers and go to another brand
World's most expensive VW service. Charged $150 to diagnose a check engine light that's free to have read at other places. Wanted $850 to install a $50 sensor, so we declined that. Also charged $180 for an alignment and $200 for brake fluid change. Then when we left, a hubcap flew off the vehicle toward the car behind us when we were on the highway. Two other hubcaps were loose and had to be secured back on so we didn't lose those too. Apparently the alignment didn't include properly putting the car back together. Will never... read more
Unprofessional communication and expensive
Over time I have lost faith in this dealership - Definitely don't trust sales on the Audi & Volkswagen side and the service department can't say I trust them as well... But when you don't have much choice you deal with what you get - You just hope after spending nearly $3,000 on repairs for a car worth less than $10,000 you won't have to fork that much money ever again.
I don't feel like the car was fully serviced. The service items listed when scheduled were not performed. Additionally, there was no communication about an issue with one of the services. Instead, I was told that it just wasn't done with no information or esitmate on how to resolve. This is not typical of my experience there and I am disappointed.
They didn't fill my car with oil to appropriate level. Statement sent to me via text was different from what I was charged at payment time but no one could explain. Not the normal courtesy I receive from other Audi dealerships. Will not return
Alignment and inspection was fine. On the way home tire indicator came on. Apparently tires were not filled to specification. All 4 tires were not at specification levels and one of the tire caps was different than the green caps I placed on the new tires, It was a black cap. Once I inflated the tires to the correct psi and reset the tire system settings, the car has been working fine.
Simple oil change, $50. more than anywhere else. Real kicker is VW has a design problem with the moonroof In fact, there is a class action suit right now regarding this problem. The service manager tried to gaslight me and tell me it was my fault that I had not been cleaning the moonroof tracks. My spare wheel well was filled with water. Jeez, I've never even opened the thing. He opened it to show me where I should have been wiping on the tracks of the moonroof. The technician then closed the moonroof, without bothering to w... read more
Frequently asked questions about Steve White Volkswagen
How is Steve White Volkswagen rated?
Steve White Volkswagen has a 4.7 star rating with 5,040 reviews.
When is Steve White Volkswagen open?
Steve White Volkswagen is closed now. It will open tomorrow at 9:00 a.m.