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100 Duvall Drive, Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Was in the market for an Audi, they had to get car from other dealer due to color. Was charged another shipping fee. Wish I would have waited to see vehicle before purchasing.
Bait and switch dealership with used cars
If you're considering a new vehicle, this dealership might suit you. But if it's a used car you're after, I advise looking elsewhere. This dealership sold me a faulty car, costing me nearly $25,000 within half a year. My decade-long experience with six Audis never left me in such a financial predicament until I interacted with this dealership. I have since chosen to proceed with Mercedes or BMW. In December 2022, I purchased an Audi S7 with about 82,000 miles. Despite my requests to have the vehicle inspected by my local mec... read more
Didnt fix it. Pure Protection Platinum didnt cover it. The car stopping on its own and the sensor not working are not covered because the expensive warranty doesnt cover calibration, alignment or software issues. Plus the coupon sent offered $150 off $600 in service. The calibration and alignment were $599. Shop supplies were over $30. Yet we didnt meet the threshold. And did I mention it didnt fix it? This is the second fix. First at 29000 mi under warranty. Second at 48000 miles not covered. The only reason for 2 stars is ... read more
Started having problems after they did a recall on my car
Was charged a diagnostic fee for no diagnostic to be performed and was told I had a battery and immediately needed a new one when that was not the case. My battery was faultily reconnected which was the actual problem.
Unexpected repairs needed done. Though glad they found these issues their communication was certainly lacking. It took our calls to them to find out that in fact they found a leak in our less than one year old water pump that needed replaced. It took our call to them later, the next day, to discover that the service was complete a ready for pick up. I know this is a busy dealership but we have never really experienced the kind of communication we expect.
the technician was not able to explain the failure related to their fixed made before, in addition their fixing cost are super expensive and the attention of the personnel was rough and unpolite
It took 3 weeks to replace the rear main seal. My S4 kept getting pushed back to allow small jobs to be done.
Steve White Volkswagen has a 4.7 star rating with 5,040 reviews.
Steve White Volkswagen is closed now. It will open tomorrow at 9:00 a.m.