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50 Reynolds St, Clarksville, TN, 37040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve been a customer for over a year now, and I’d like to bring an ongoing issue to your attention. Nearly every week during trash pickup, the automated arm on your truck drops our trash bin in a way that causes one of the wheels to come off. What is especially frustrating is that the wheel is often left lying in the street or driveway, which means the driver and crew are clearly aware it came off but leave it for me to deal with. I understand accidents happen, but this has become a recurring problem and is tiresome to deal ... read more
Business response:
Sophie, we're sorry to hear that this is happening and would like to assist you. Please reach out at wpcr@wasteprousa.com with your address. Thank you. LR
Not impressed yet! Signed up in beginning of May, was told we would have cans 5/27, no cans by 5/31 now it’s 6/1, pick up day was today…very frustrating and disappointing!!! No response to emails either!
Business response:
Sue, we apologize for the delay in the container delivery and for the inconvenience. We located your account and see that you spoke to the local office staff 06/01/26. We will share this review with the local management team to confirm that your garbage was collected yesterday as scheduled and that the container was delivered. Thank you for reaching out. Please feel free to reach out to us directly at wpcr@wasteprousa.com. Thank you. LR
When I called and finally got through the receptionist was incredibly brisk with a short irritated attitude. Their website makes you unable to pay online. I’ve called and tried to email and was unable to reach them prior. I got a text message saying it would be $60 but when I called they said they was a $25 fee on top of that I was not informed of prior. When I told her I would just like to discontinue the service they said they will come in 2 weeks to pick up our garbage can so hot garbage will be sitting there in the sun f... read more
Business response:
Brandy, we're sorry to hear about the frustration caused. We would like to look into this further. Please email us directly at wpcr@wasteprousa.com with your address. Thank you, we look forward to hearing from you. LR
Clarksville does not do recycling so I was told to set boxes off to the side. Every time I do set it off to the side the lazy ass drivers do not take the boxes instead they toss them off to the side. Why am I paying for this if you guys have lazy people like these drivers.
Business response:
Victor, we're sorry to hear about your experience and understand. We have located your account and the local management team will look into the issue for resolution. Please feel free to reach out to us directly at wpcr@wasteprousa.com. Thank you. LR
They make it impossible to pay online the website is blank when you go to pay my bill and when you go to the waste connection link that websites bill pay is broken as well. This is an extremely unreliable company
Business response:
Bj, we're sorry to hear that you are having issues with our website. The page is https://etower.wasteprousa.com/stinkypinky/ If you are using an android phone to try to log into your account, please follow the instructions below. -Enable Desktop Site on Mobile Browser Launch the Chrome web browser on Android. ... Tap on the 3 vertical dots for the menu. The desktop site can be enabled by selecting the checkbox. The page will reload automatically on your browser. You will be able to view the site's desktop version... read more
Holy guacamole this is the single greatest trash in the entire world
Business response:
Charles, We're honored to hear you think our trash service is the greatest in the world. Thank you for sharing your experience. LR
They are bad at picking up on time or at the same time each week. Also, their Bill-pay website is always down.
Business response:
Hi Kellie, I understand your frustration, unfortunately, we can't guarantee a specific collection time each week due to traffic conditions, possible vehicle issues and staffing. We have located your account and tried to reach out yesterday. Our website is up and available. We will email you information about our website and logging back in. Please feel free to reach out at wpcr@wasteprousa.com. Thank you. LR
This is in regards to the young man that was trying to solicit service for stinky pinky business. This was today April 16, 2026. Feeling relaxed enough to scratch your balls while waiting for someone to come to the door. I have you on camera, so please don’t try to deny it. My elderly mother doesn’t need to see crap like that if you don’t have enough common sense not to scratch your balls when there’s a ring camera in front of you! Maybe you shouldn’t be in the door to door sales. Perhaps sitting behind a desk and doing phon... read more
Business response:
Good Afternoon Fire Dancer, we sincerely apologize that this has happened. We take your feedback seriously. Please email us the address this happened at so we can determine which local sales team was there so we can communicate with their direct supervisor. Our email address is wpcr@wasteprousa.com. Thank you. LR
For the past couple weeks we have had to dodge garbage cans coming down the street because they are just thrown places or put in the middle of the driveway. We never had this issue with our past company. Please change it
Business response:
Good Morning Jaclyn, I'm sorry to hear that we are having an issue with can placement on your street. We would like to address and correct this issue, please email us at wpcr@wasteprousa.com and provide your address. LR
Stinky Pinky Trash & Septic has a 3.9 star rating with 946 reviews.
Stinky Pinky Trash & Septic is closed now. It will open on Monday at 8:00 a.m.