This profile has been claimed by the business owner or representative.
Stinky Pinky Trash & Septic
- Waste Management Solutions
- Clarksville, TN
About this business
Location details
50 Reynolds St, Clarksville, TN, 37040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jeremy is my pick up guy. He gets the five stars.
Business response:
Thank you, Gfredbaldwin@hotmail.com, for recognizing our hard-working team in Clarksville. We appreciate the support and appreciate you being a Waste Pro customer.
Kevin P in Clarksville truck 98214 very good and professional when dumping to dumpster at Apria health care 2292 Raleigh ct sometimes we van in the way he never complained and give us time to remove and not just leave like are previous dump company even takes time to pick up trash if it falls out while he dumping very good nice guy!
Business response:
Hi Charles, this is great news to hear! Thank you for leaving us a 5-star review in Clarksville. We always want to make our customer's day in the little things we do. We appreciate your support!
Obviously the company has new owners..NOT at all concerned with customer relations..raised our monthly cost without even a letter to inform us of the changes..I always send my payment in early each month which caused me to get my service stopped over the small difference which I immediately called on paid over the phone ..promised pickup by one..promised a call back by one..NOTHING..BUT A WEEK WITHOUT TRASH PICKUP AND THET GOT FULL PAYMENT...YES..IM NOT HAPPY!!!
Business response:
Linda, we apologize for the frustration caused by the billing change and the interruption in your collection service. We understand how upsetting it would be to make your payment as you normally do, only to have a remaining balance result in a missed week of service. We appreciate your longstanding business and would like the opportunity to address your concerns and review the telephone calls with the local management division. Please feel free to contact us directly at wpcr@wasteprousa.com. Thank you for bringing this to ou... read more
Use to love your pick up but since you changed your website and never answer your damn phone I am looking for new pick up! Got to do better on your customer service and web site is useless lately!! Been on auto pay from day one and last 6 months you screw it up?? So fix it or lose more customers
Business response:
Renee, we have located your account and we are sorry to hear you were having issues with the billing. We have noticed that the auto pay payment submitted on 05/18/26 was rejected due to the expiration date on the card. To update your card, you would need to log into your online account and replace your card. To delete your expired card and add a new card you would select manage pay accounts. You will then check the auto pay box for the new card. We can have a member of the local management team reach out and assist you. Yo... read more
I have been a customer of Stinky Pink for approximately three months, and during that time my trash has been missed at least eight times. The driver has repeatedly claimed that he could not fit down my street, even though he has serviced my neighbors’ trash on the same street. After I filed a complaint with his supervisor about the missed pickups, the situation became even worse. There were occasions when he collected my neighbors’ trash but intentionally left mine behind, despite being on my street. I have also been given d... read more
Business response:
Chynna, thank you for taking the time to share your experience. We sincerely apologize for the repeated missed pickups and the frustration this has caused. We understand how unacceptable it is to have your trash left behind, especially when it resulted in animals getting into it and creating an even bigger inconvenience. We also apologize that you did not receive the follow-up from management that you were expecting. That is not the level of communication or service we strive to provide. We appreciate your kind words about o... read more
I was never told greenbrier switched trash vendors & just learned two weeks ago. Greenbrier city offices told me to contact SP directly & I did & was told the manager would call me now two wks later I found out that he called “Dee” w the city who told them that I didn’t want a big ugly container at my property- I said no such thing. So, she cancelled the call I was to receive from SP to discuss the process & whether I need a container or continue to hang my 1 bag on the pole where Hudgins (sp?) , former contractor picked it ... read more
Business response:
Jane, thank you for sharing your experience. We sincerely apologize for the frustration and confusion you've encountered during the transition in service. We understand how upsetting it is to feel left out of the communication process, especially when it resulted in misunderstandings about your service preferences. Our goal is to communicate directly with our customers and ensure questions and concerns are addressed accurately and promptly. We're sorry to hear that this was not your experience. We would appreciate the opport... read more
We pay $85 a quarter. They come when they want to. There is always some reason why they are late. And our neighbors have the same service-they always have ata minimum of 10 bags on the ground around their garbage bin, but the guys who come always take it. This is the first time we have left excess garbage out (bc we had a July 4th celebration) and they ALL OF IT. didn’t take a single bag that wasn’t in the garbage bin. There were 5 extra bags sat out directly beside the bin. Wouldn’t recommend them at all but we have no othe... read more
Business response:
Paula, thank you for reaching out. We apologize for the confusion. Because our service is automated, we do ask that customer call us at 931-551-9895 or submit an online request for additional service prior to the collection day. To submit an online request, please visit this page: https://stinkypinky.com/residential-request/. We have located your account and have notified the local management team for resolution. Please feel free to reach out directly at wpcr@wasteprousa.com. LR
Stop changing my driver .. sen me brown gals or guys to get my trash.. shit they at least put they can back right ✅️ .. ..
Business response:
Robert, we understand your concerns with can placement and will address it with the local management team. Please understand that driver assignments can sometimes change due to operational needs. Please feel free to reach out to us directly at wpcr@wasteprousa.com. LR
Just yesterday I left a review regarding a habitual issue with my trash bin and wanted to update my experience. Within a day of posting my review, Eric Dailey reached out to address the concern. He followed up promptly, and personally replaced my bin with a new one. Problems can happen with any service, but how a company responds is what matters most. I appreciate the quick action and commitment to making things right. Thank you!
Business response:
Sophie, thank you for your wonderful feedback! We are glad we could address your concern promptly and provide a solution. LR
Frequently asked questions about Stinky Pinky Trash & Septic
How is Stinky Pinky Trash & Septic rated?
Stinky Pinky Trash & Septic has a 3.9 star rating with 946 reviews.
When is Stinky Pinky Trash & Septic open?
Stinky Pinky Trash & Septic is closed now. It will open on Monday at 8:00 a.m.