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Stinky Pinky Trash & Septic
- Waste Management Solutions
- Clarksville, TN
About this business
Location details
50 Reynolds St, Clarksville, TN, 37040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Missed trash pick up due to weather, understandable. They send text that they’ll pick up on next scheduled pick up, they didn’t. No text no call stating they weren’t picking up. Call to ask why was told they’d look into it, here we are 2 days later no phone call and trash still not pick up. Horrible customer service and wondering what I’m paying for.
Business response:
Hi Doug, we understand your frustration and require additional information to locate you as a customer and investigate your concern. We apologize for any inconvenience you have experienced and look forward to resolving this concern with our local team in Clarksville. Please email your service address and contact information at mktsm@wasteprousa.com. We look forward to hearing from you. Thank you. - Jk
Carletta was amazing best customer service ever
Business response:
We're absolutely thrilled to hear that Carletta provided you with amazing customer service. Thank you for your feedback!
Scarlett’s was amazing love the customer service
I spoke to Leslie today, she was very polite and helpful which made the call easier.
Business response:
Your review is appreciated. We're glad Leslie was able to assist you effectively. Thank you for sharing your experience with us.
I spoke to Leslie today, she was very helpful and very polite. She was easily able to take care of what I needed.
We have to call them every month at least once because they will drive right by my house and not pick up my trash, when they can clearly see it by the road. When I do call them, they tell me they will send someone out the next day to pick it up and still no one shows and my trash will just pile up looking nasty.
Business response:
Hi Celena, thank you for contacting Waste Pro in Clarksville! We value your feedback and your business. Unfortunately, we do not have enough information provided to verify you as a customer. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this. - JK
Unfortunately, our experience with Stinky Pinky Trash Services was disappointing. Pickup times were inconsistent, and after arranging and paying for service, several days passed with conflicting information about whether trash had been collected. Our bins remained out for days with no resolution. Communication with the office staff was also unprofessional and unclear. Due to the lack of reliability and poor communication, we would not recommend this company.
Business response:
Kara Cutting, we're disappointed you are dissatisfied with your experience with Waste Pro. We want to learn more and get to the bottom of any issue you may have. Please email us at mktsm@wasteprousa.com with your service address and contact information so we can look into this. – SM
Drivers do a great job, but company is being failed by the lady who answers the phones!!! Customer service is awful.
Business response:
Thank you for your review Whitley- can you tell us when you called and the number? We can then work with that local customer service team to pull the call and see how we can improve your services. You can email us at mktsm@wasteprousa.com. Thank you - JK
I’d leave 0 stars if possible. I don’t know how the mistake was made but they took my trash can away so I called to make sure there wasn’t a billing issue and they confirmed nothing was wrong but just a mistake on their end. Well for the past week I’ve been calling to see when I could get it back and they keep promising that day but still no trash can. Hoping for a refund of the remaining balance for the quarter when I cancel my service but won’t be holding my breath. Absolutely atrocious service.
Business response:
Hi Richard, thank you for contacting Waste Pro in Clarksville! We value your feedback and your business. Unfortunately, we do not have enough information provided to verify you as a customer and help resolve this issue for you. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this. Hopefully, we can rectify this issue. - JK
Frequently asked questions about Stinky Pinky Trash & Septic
How is Stinky Pinky Trash & Septic rated?
Stinky Pinky Trash & Septic has a 3.8 star rating with 873 reviews.
When is Stinky Pinky Trash & Septic open?
Stinky Pinky Trash & Septic is closed now. It will open on Monday at 8:00 a.m.