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Storelocal Storage
- Self Storage
- Oakland, CA
About this business
Location details
10 Hegenberger Court, Oakland, CA, 94621, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 9:00 a.m. to 5:30 p.m. |
I want to start off by saying that I have been with this storage unit for years and I must say the staff here is super nice very understanding and helpful. I want to thank Eliye for your help today
Love there service, very helpful & polite. A.
Business response:
Thank you for sharing your kind words! We’re so glad to hear you’ve had a helpful and polite experience with our team. Providing great service is always our goal, and we truly appreciate you choosing us for your storage needs.
My experience with them has been really good! The facility is always clean, everything is mobile device operated, and their prices are good. Unlike other storages, they don't jack up the prices after a couple months.
Business response:
Thank you for your positive feedback! We're delighted to hear you enjoy our clean facility, mobile convenience, and fair pricing. Your satisfaction is our priority. If you need anything, feel free to reach out.
This storage is really nice and extremely clean. I really appreciate the security on getting into the facility. The most important is the price is right. I'm glad I moved my stuff here from Public Storage.
Business response:
Hello Alicia, We're glad to hear that you're satisfied with our facility's cleanliness, security measures, and pricing. Thank you for choosing us as your storage solution over another storage facility. We appreciate your business! Cheers, Storelocal Storage
I have been a long time client,my wife and I went through some hardships and Brenda has always provided great customer service and been very helpful.
Business response:
Hello William, We appreciate your continued support as a long-time client. It's heartening to hear that Brenda has consistently provided excellent customer service and support during challenging times. We're here for you whenever you need assistance. Cheers, Storelocal Storage
I was interested in renting out a unit from Storelocal storage ever since I received one of their coupon flyers in the mail. Once I arrived there, I noticed how nice it was clean kept, including the bathroom. I was greeted by the employee which was very friendly. I was then assisted by the manager named Andrew, to complete my transaction. Andrew was extremely nice,friendly and patient. I appreciate his awesome customer service.
Business response:
Hello Junise, Thank you for choosing Storelocal Storage! We're thrilled to hear about your positive experience. It's fantastic that you found our facility clean and well-maintained. We're grateful for your kind words about our employee and manager, Andrew, and the excellent customer service he provided. If you have any further questions or need assistance, feel free to reach out. Cheers, Storelocal Storage
Let me say they are really good people in this world. Mr. Eli started working there for only two weeks and he went over and beyond from my mother. He made sure that she had got her deal from the Internet and from a supervisor, letting her know that she's going to honor that deal. when we came in, Mr. Eli make sure that we were comfortable with our storage and make sure that we had understand how long the deal end. thank u so much customer service, Mr. Eli.
Business response:
Hello AJ, Thank you for taking the time to share your positive experience with Mr. Eli! We're delighted to hear that he went above and beyond to ensure your mother received the deal she expected and that your storage needs were met comfortably. We appreciate your kind words about our customer service. If you have any further questions or need assistance in the future, feel free to reach out. Cheers, Storelocal Storage
These people are great, very professional and I got such a good deal I can't disclose it here. Insane. For six months, and of course we will see what they do after the six months are up. Fingers crossed it doesn't go up by much. They called this a "discounted unit" by the way. They may still have a few of these available, so definitely ask. The facility is brand new and here's why I would take away one star - they run all the doors on RF frequency and let's just say this "smart building" has all the earmarks of the ope... read more
Business response:
Hi Leslie! I was both entertained AND disappointed reading your very detailed review (thank you so much for taking the time!)...you're a terrific writer! Firstly, many thanks for the positive comments, we work very hard to provide our customers with a fantastic storage experience. To your concerns, this is the very first we've heard of some of them, so I will definitely pass this to executive management for consideration for upgrades and features in the future. Many, many thanks for your great ideas!!
Not bad. It's clean, hours aren't amazing for access, the method to access your unit especially if you're moving is cumbersome and annoying and glitchy since you keep needing to use the app. But I guess for security reasons, I can't complain. I'm more disappointed about the staff--I'm in the middle of moving across the country and of course I'm going in and out of the facility over multiple days to move and get rid of all my belongings, and that means I don't have access to bathrooms except the one here at the facility. A st... read more
Frequently asked questions about Storelocal Storage
How is Storelocal Storage rated?
Storelocal Storage has a 4.7 star rating with 359 reviews.
When is Storelocal Storage open?
Storelocal Storage is closed now. It will open at 9:00 a.m.