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Storelocal Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
5544 W Centinela Ave, Los Angeles, CA, 90045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
This business has gotten increasingly worse since it has switched over to the new management. They now have predatory practices where they increase the storage fees every six months to nine months and you may or may not receive an advance notice and the management only has an I'm sorry for you and it is always your fault. Never their fault for not notifying you, I am highly disappointed by the fact that while there are general increases that occur with all storage facilities, but with this one now the increases are between 3... read more
Business response:
Thank you for your feedback. Our pricing is based on current market values and is adjusted periodically to reflect these conditions. We aim to keep our customers informed about any changes in advance and ensure transparency in our practices. If you are not receiving any notices please let us know so we can update your contact information. If you have specific concerns or need further clarification, please reach out to me directly at customerservice@platinumstorage.com or 855-372-8292.
Don't be standing in the way when the employees decide to leave this place - they will run you down in their haste to leave. And don't dare rely on the after hours service number. There must be one person managing the entire 1-800 #publicstorage system for the country. I went to my storage unit to get some things I am donating to a church rummage sale. Although they close at 5 pm, I did not realize at 5:03 pm that the doors would lock me out just outside a glass door from where my belongings are sitting behind glass. My code... read more
Business response:
Hi Wade, I'd like to investigate this further...our closing time is 6:00pm at Storelocal Centinela, and we are not Public Storage, so I'm confused. Will you please call our corporate customer service number and tell me more about what happened? (855) 372-8292. If you have to leave a message, I will call you back as quickly as possible. I look forward to hearing from you. Marcie @ Platinum Storage Group (corporate office)
Don't be standing in the way when the employees decide to leave this place - they will run you down in their haste to leave. And don't dare rely on the after hours service number. There must be one person managing the entire 1-800 #publicstorage system for the country. I went to my storage unit to get some things I am donating to a church rummage sale. Although they close at 5 pm, I did not realize at 5:03 pm that the doors would lock me out just outside a glass door from where my belongings are sitting behind glass. My code... read more
Business response:
Hi Wade, I'd like to investigate this further...our closing time is 6:00pm at Storelocal Centinela, and we are not Public Storage, so I'm confused. Will you please call our corporate customer service number and tell me more about what happened? (855) 372-8292. If you have to leave a message, I will call you back as quickly as possible. I look forward to hearing from you. Marcie @ Platinum Storage Group (corporate office)
Frequently asked questions about Storelocal Storage
How is Storelocal Storage rated?
Storelocal Storage has a 4.8 star rating with 989 reviews.
When is Storelocal Storage open?
Storelocal Storage is closed now. It will open tomorrow at 9:00 a.m.