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600 Las Colinas Blvd E., Suite 2000, Irving, TX, 75039, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Technician setting up and removing was good, instructions outline and explained. Just not enough materials left for things like the wrap sliding off or coming off and having to fix leads when tape comes off or loses adhesive all in all good
Business response:
We are so grateful for your positive review. Thanks for sharing your rating with the community and us.
I can’t say enough good things about this company. I rarely write reviews but feel a need to share my experience. Having audio and video monitoring in your home is naturally an awkward and invasive experience, but the entire team was incredibly kind, professional, and respectful. Communication was outstanding from start to finish, and they made the process as comfortable and stress-free as possible. I highly recommend Stratus to anyone needing an at-home VEEG. Shout-out to my tech, my girl Tasha, who made the setup process e... read more
Business response:
We are so grateful for your positive review. Thanks for sharing your rating with the community and us.
Son had an almost 5 day in home EEG done recently. The technician that come to hook and unhook him was fabulous! Wish I could remember her name, she made my son feel comfortable and confident about the testing. The company themselves had great communication by phone and text.
Business response:
We are so grateful for your positive review. Thanks for sharing your rating with the community and us.
They were very professional about their work. they also answered all of my questions that I wanted to know
Business response:
We are so grateful for your positive review. Thanks for sharing your rating with the community and us.
Very thorough with instructions. And timely in responding with my questions.
Even though I was uncomfortable having my head wrapped for 72 hours I was very pleased with the service!
Business response:
We are so grateful for your positive review. Thank you for sharing your experience with the community and us.
Our tech Tammy was awsome. She treated my husband like a person and was not fake like some can be where they justd nod their head answer your questions with 1 word answers and just treat you like a number. Tammy was a real person. she listened and engaged in conversation, she treated him like she wanted to be treated. If my husband had to do another one I would request Tammy again.
Business response:
We are so grateful for your positive review. Thank you for sharing your experience with the community and us.
I would recommend Stratus to anybody that has the opportunity to use their services. They came out to evaluate our son for his seizures. Starting from the first phone call to our technician Kim, who reached out to us and came and set everything up. I can’t say enough positive things we adored her. They were very professional kind and full of information. I wouldn’t hesitate to use them again. thank you, Stratus for all that you’ve done for my family. Sincerely, Chris Smith from California
Business response:
We are so grateful for your positive review. Thank you for sharing your experience with the community and us.
The two technicians who came to set me up and remove the equipment were great! Very personable, helpful & understanding. I live with a TBI & needed to stretch my back quite often during set up; they were very patient with me and that is appreciated! Thank you James & Franco! The monitoring staff kept in close contact with my wife during the study, and were also very personable and helpful! Shout out to Hope (aka Holly 😉!) The in home service/monitoring was also a huge bonus in general; not having to do a long study away fro... read more
Business response:
We are so grateful for your 5-star review. Thank you for sharing your experience with the community and us.
Stratus has a 4.7 star rating with 2,065 reviews.
Stratus is closed now. It will open at 8:00 a.m.