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Stratus
- Healthcare
- Irving, TX
About this business
Stratus is the nation’s leading provider of ambulatory in-home video EEG and has served more than 75,000 patients across the U.S. The company offers technology, services, and proprietary software solutions to help neurologists accurately and quickly diagnose their patients with epilepsy and other seizure-like disorders. Stratus also provides mobile cardiac telemetry to support the diagnostic testing needs of the neurology community. Additionally, the company’s R&D division holds the world’s largest database of de-identified ... read more
Location details
4545 Fuller Dr, Suite 100, Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedGreat company. Wonderful technicians. Very helpful
Business response:
Hi Cyndi, we are so grateful for your review. Thanks for sharing with the community and us.
The staff is amazing!! I've met 3 different traveling technicians. All were good with my kids & their endless questions/curiosity, they didn't mind the dogs, & explained everything thoroughly. Also the monitoring team & those who answer the helpline calls were very patient & understanding. Unfortunately I do believe I am allergic to the glue that they use with the leads. obviously not their fault something I need to talk to my doctor about. Thank you everyone that was involved & helped made the process easier!!
Business response:
Hi Jennifer, we are so grateful for your review. Thanks for sharing with the community and us.
Good communications from staff - both from remote office and local technician Carlos. He was very friendly and punctual.
Business response:
Hi Bob, we are so grateful for your feedback. Thanks for sharing with us.
Absolutely great service and communication! Our 1 yr old needed an in-home EEG for 72 hrs (haha you try to keep a toddler from pulling out all the wires, but it happens) & they were very responsive and we were able to have Robert (awesome) come out every day to fix it all. We truly appreciate all the guidance and understanding on yalls part!
Business response:
Hi Malissa, we are so grateful for your review. Thanks for sharing yours with the community and us.
Shannon was great and very helpful with and answer our questions and keep us posted when she would be here !
Business response:
Hi Rose, we are so grateful for your feedback. Thanks for sharing with the community and us.
They are a great company to work with. From the technicians that come to your home to the technicians that call you! I was not disappointed!
Business response:
Hi Jennifer, we are so grateful for your review. Thanks for sharing with the community and us.
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Business response:
Reported as Spam
Our technician Fred was the absolute best. He communicated directly with me via phone regarding the time he would be at the house and provided specific information regarding the testing process. Not only was he on time but he was extremely nice, caring and professional. He explained the entire process to my son who was obviously hesitant about the test. I highly recommend Fred as he is an absolute amazing employee and person. He deserves all of the praise and recognition for being such a great asset and employee to your team... read more
Business response:
Hi Lauren, we are so grateful for your 5-star review and feedback. Thanks for sharing your rating with the community and us.
The technician was professional, thorough, yet personable and made me feel comfortable and informed throughout the testing. Information is well organized as are all equipment items. Communication with the technician was excellent and appointment times were respected. Extra steps were taken for my comfort without compromising the integrity of the test. No technical or other issues were experienced. Stratus made a stressful situation very comfortable and relaxed. I would highly recommend Stratus and Ms. Maria.
Business response:
Hi Susan, we are so grateful for your feedback. Thanks for sharing with the community and us.
Frequently asked questions about Stratus
How is Stratus rated?
Stratus has a 4.9 star rating with 1,552 reviews.
When is Stratus open?
Stratus is open now. It will close at 5:00 p.m.