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Stress-Free Auto Care
- Auto Repair
- San Diego, CA
About this business
Location details
4546 Zion Ave, San Diego, CA, 92120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
No option for negative star review. I lost my truck keys and had two new ones programmed. I didn't know the old ones wouldn't work, so when I found my old set and tried to use them my truck didn't start and so I got it towed to the shop. They told me it was my fuel pump and quoted me around $1,900.00. They reprogrammed my key without telling me and that's how I was able to drive the truck home. No fuel pump was needed, misdiagnosis of the issue. I'd like to think it was an honest mistake and not predatory.
Business response:
Kyle, sorry you had this experience. We understand why being quoted for a fuel pump when your truck was able to start and drive home would leave you concerned, especially with questions about what happened with your keys. We don’t want to speculate about the diagnosis or work performed without reviewing the visit, but we’d like to better understand what happened. We haven’t been able to locate the visit from the information available in your review. Please contact our San Diego shop and ask for the service manager so we can... read more
TLDR: Expensive, responsive, quick work. I called at 7:30 AM and got to bring my car at 11 AM same day. My Toyota Corolla 2016 had a trunk issue. Trunk wouldn't open. Diagnostic charge is $125 flat. They finished the diagnostics in 1.5 hours. They gave recommendations and asked if I wanted to get repair done here. The cost of the repair/replacement was $518. I chose not to do the service here because it's expensive. Pros: - very responsive, fast in terms of picking up the calls and texting when inspection is done. - c... read more
Business response:
Julie, thank you for sharing your experience. We’re glad we could get you in the same day and that Ozzy and Edward were helpful. We also hear your concerns about the repair estimate, the shuttle charge, and the different time estimates you received. Sorry you had this experience—we should have communicated the timing and costs more clearly. We appreciate the feedback and will use it to improve. If you’d like to discuss your visit further, please reach out to our San Diego team. We’re eager to help make this right for you.
What could have been an absolute NIGHTMARE! Took my car to these guys for a wheel alignment less than 2 weeks ago (which they are overpriced to begin with). Yesterday as I'm leaving my works parking lot a bolt falls out of my passenger side lower strut mount. That caused my passenger side wheel to completely tow in and had to stop my car immediately. If I happened to be on the freeway, this could've been very bad. Not only did they not take accountability but LIED and told me that they don't touch any lower strut mount bolt... read more
Business response:
Hi Cody, Thank you for taking the time to share your experience. We're very sorry to hear how concerning this situation was for you. Reading through your review, it's clear the biggest issue wasn't simply the alignment itself—it was that you left feeling your safety concerns weren't taken seriously and that your questions weren't addressed in a way that gave you confidence. We understand how unsettling it would be to experience a mechanical issue shortly after a service, especially one that affected the way your vehicle dr... read more
I originally called this business to get a quote for an alternator replacement and made it clear from the beginning that I already had my own part. Based on that, I was quoted $600 and scheduled an appointment. Then, two days before my appointment, they called and told me they were raising the price from $600 to $780 specifically because I was bringing my own part, even though they already knew that when they gave me the original quote. Because of that last-minute price increase, I asked if they would at least replace the ... read more
Business response:
Hi Jay, Thank you for taking the time to share your experience. We're very sorry to hear your experience left you feeling disappointed. Reading through your review, it's clear the biggest issue wasn't simply the final price—it was that the expectations changed after you had already scheduled the work. We understand how frustrating it is to receive an initial quote, make plans based on that information, and then have the pricing change shortly before your appointment. We also understand why the additional confusion surround... read more
No experience with this company yet but I want to know what their average price is for replacing brakes? Can anyone please help me out with an answer if you have had your brakes checked out or changed here?
I called ahead for an oil change and was asked for the year, make, and model of my truck. I was told the price was normally $130, but that a coupon would bring it down to $79. When I arrived, I was then told my truck required more oil and the price would actually be $97. That felt like a bait and switch. The staff was friendly, but this experience made it hard to trust them, so I won't be returning for future service.
Business response:
Hi Ryan, Thank you for taking the time to share your feedback. We appreciate your kind words about our staff, and we're sorry your experience left you feeling disappointed. We understand how frustrating it is when the final price differs from the quote you were given beforehand, even if there's a legitimate reason for the difference. We should always communicate any changes clearly before the work begins so our customers know exactly what to expect. At Stress-Free Auto Care, earning our customers' trust is one of our high... read more
I want to give negative stars. If you're a woman do not bring your car here. I brought my Subaru in to this shop to diagnose a leak, and they took advantage of me to the max. Let me start off by saying I started noticing a bit harder idle. Its at 119,000 miles and I've gotten the oil changes every 3,000 to 6,000 miles depending on how long or hard it was driven. I check the oil and level every other fill up and never noticed any coolant in my engine, never got a light, never overheated - regularly check my levels. They talk... read more
Business response:
We’re sorry this experience was frustrating. However, several statements in this review do not accurately reflect what was documented and discussed during the visit in May of 2025. Upon inspection, oil was visibly present in the cooling system, which was confirmed during pressure testing. The coolant hoses were found to be out of specification and expanding under pressure, which is why replacement was recommended and authorized. After replacement, the cooling system held pressure as designed. Multiple diagnostic tests were p... read more
I made an appointment through the corporate phone number. I asked for a spark plug change. I was told the cost is usually $350 but they were running a special of$50 off. l was told my car would be serviced by an experienced mechanic and that it should take about two hours. When I got there I was told the cost would be over $500. They finally came down to $427.77. Since I had already taken the time off, I agreed to go ahead. After four hours, was told it was taking so long because a trainee was doing the work. When they fin... read more
Business response:
Thank you for your feedback. We’re sorry for any frustration and appreciate the opportunity to clarify a few points regarding your visit. The initial estimate provided by our remote scheduling team was based on limited vehicle information and assumed a 4-cylinder engine. Once your vehicle was inspected in person, it was confirmed to be a 6-cylinder, which requires significantly more labor (approximately four hours versus under one hour). Based on the correct vehicle configuration, the total cost of the repair would normally ... read more
I didn't use them because their estimate for an alternator replacement was way too high and they wanted $100 extra for a diagnostic . And if I didn't get the diagnostic it would void their warrantee. No Way Jose
Business response:
Thank you for your feedback. We don’t see a record of a completed visit associated with this review, but we’d like to clarify our policy. We provide a 24-month / 24,000-mile warranty on our repairs. To stand behind that warranty, we do require performing a diagnostic to confirm the root cause of the issue before replacing parts such as an alternator. Without properly diagnosing the vehicle, we cannot guarantee that a repair will resolve the problem, which is why warranty coverage would not apply if a diagnostic is declined. ... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 641 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open tomorrow at 8:00 a.m.